Skylands Region hotel rooms a the Independent

"Decent small and quiet place. No smoking rooms which was great for our four year old. Decently clean and spacious."

"So, I drove out here for my 15 year olds birthday party. We took him to the American Dream mall. I am a Hilton honors member with all my stays being at Hilton. I was not impressed much with this location. That being said I have a breakdown of the good, the bad and the ugly. The good: The location was great, 30 minutes from the mall itself. The breakfast was incredibly impressive, even had a omlet bar, we took advantage of the breakfast each morning. They also have a reception that includes a free drink and snacks, we weren’t around to take advantage of that. The staff is incredibly helpful and friendly. The bad: this hotel says it has a hot tub. It does but it has been closed since 2020, don’t advertise you have a hot tub if you don’t have a working one. I base my stays off stuff like this. The pool is also incredibly booked. Paid parking not included in room stay. Late fee is $25/hr extra even for reward members The ugly: the quality of the hotel was pretty bad to be honest the fridge and freezer didn’t work, we lost some food we bought at the mall because the freezer was broken. 5$3 spring on one of the couch bed was sticking out and exposed. (My children slept in that bed). There was visible mold in the windows in room 273. The drain for the tub wouldn’t drain the water and hair (not ours) was what clogged the drain. Discusting. Overall I’d score this location like a 4.7/10 the only thing that causes this place to stay afloat at is the breakfast."

"Breakfast and staff were wonderful. Clean and would stay here again "

"Room very clean spacious The staff was very helpful. Breakfast was very nice and parking was great very convenient. Five stars."

"Our bed had hair in it and our toilet was clogged. I can’t understand how a room can be cleaned without realizing the toilet was clogged. Besides those two issues which the staff fix immediately our stay was good! Breakfast was excellent! The bar and restaurant and bar on location is awesome. Overall a good stay. It would have been a great staff if it wasn’t for those two issues."

"No decaf coffee in room & promised bring up. Didnt happen. None! Excessive wait time when calling to book and in room. Not reliable. As soon as you leave front desk your on your own. They never follow thur to bring anything to room. Hotel is good, rooms good. Front desk & hotel personal NOT so good."

"Breakfast was ok- hot food was clearly reheated frozen food. Coffee machine was great until it broke. "

"Kitchen was clean and fully stocked, parking was accommodating."

"This is the second time we had stayed in this hotel. Three positive things: fridge, microwave and the counter ladies. Garbage outside the dumpster, garbage all around the property. Breakfast was stale bread and butter. The TV most of the time we couldn’t turn it on, the rooms are so run down that I felt embarrassed for the staff. I will never stay in this place again"