Hotels near Singing Hills Country Club - Willow Glen Course

"It was really unsatisfactory, felt unsafe, unit was in bad condition overall in cleaning and in maintenance."

"I am a frequent guest at Sycuan Casino Resort, and one of the things I have always appreciated is how warmly I am greeted — by name — by the valet team, bell staff, bartenders, and even security. Normally, my visits are truly enjoyable. Unfortunately, this most recent stay was very different. The front desk service was disappointing the staff member I dealt with was rude, condescending, and unhelpful when I tried to ask a simple question. At the pool, I was unable to find a single available chair. I asked three different servers for assistance, but each one told me to just walk around and look for chairs with towels on them that might have been abandoned by other guests, and to remove the towels myself. This did not feel like the level of customer service I have come to expect from Sycuan. I truly enjoy this resort and hope this was an isolated experience, but I wanted to share this feedback in the hope that service standards can be addressed so future visits reflect the excellent hospitality I know Sycuan is capable "

"AC was loud"

"Floor dirty huge roach in bathroom. Housekeeper started knocking at 9 am every hour till I left."

"Great room and clean bed. The bar soap not the best, but shampoo is great. TV has issue. Staff very friendly and helpful during the stay."

"A plain and simple lodging for sleeping and resting that was the lowest price point for two days. Clean, uncluttered, freeway close, tv, air. Best part is the concierge at the front desk. Very friendly, very helpful, explained the charges and procedures very thoroughly and clearly. I’ll be back."

"Found bed bugs, shower didn’t work and the photo didn’t match the property"

"The staff was amazing. Everything worked in the kitchen but you had to supply all your own stuff like plates and etc. The property needs some TLC but over all it worked for what we needed. "

"The room was clean and comfortable. The building itself is a little run down, but otherwise ok."