Verified
6/10 Okay
Christoph
Jan 2, 2019
Liked: Staff & service
Disliked: Room comfort
For a very short stay good value for price
Christoph
Stayed 4 nights in Dec 2018
ZEN Rooms Arab Street
3.0 star property
Singapore's vibrant streets unfold from this stylish hotel near Bugis Street Shopping District, offering a perfect blend of urban energy and relaxation
Choose dates to view prices
Photo gallery for ZEN Rooms Arab Street
ZEN Rooms Arab Street, in the heart of Singapore, is a practical base for exploring Gardens by the Bay. Travelers enjoy free WiFi, newspapers, and dry cleaning services. The helpful staff enhances the experience.
Reviews
6.66.6 out of 10
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Laundry
- 24/7 front desk
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Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 50.0 per night
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: SGD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: SGD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Frequently asked questions
Is ZEN Rooms Arab Street pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at ZEN Rooms Arab Street?
Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at ZEN Rooms Arab Street?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is ZEN Rooms Arab Street located?
Located in Rochor, this hotel is within a 15-minute walk of Bugis Street Shopping District and Mustafa Centre. Gardens by the Bay and Marina Bay Sands Casino are also within 2 mi (3 km). Bugis Station is 5 minutes by foot and Jalan Besar Station is 7 minutes.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.8
Location
7.2
Staff & service
5.6
Property conditions & facilities
Rating 10 - Excellent. 2 out of 7 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 7 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 7 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 7 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Verified traveler
Nov 14, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undesirable room
Not a pleasant room.
First issue:
Upon checking in, found out that they’ve changed my reservation for classic room with doublebed to shared room with 2 single beds. I asked why the change and he gave the excuse that they ran out of classic rooms. Tried to reassure me by stating that shared room is actually better because it’s bigger than classic room, and repeatedly said that they’ve pushed the 2 single beds together so that it’s almost the same as a double bed. Almost. But not the same at all. The great discomfort of having a gap in between two beds is astounding.
Second issue:
The general uncleanliness of the room is hard to ignore. From the toilet walls to bedsheets and pillow cover. Especially the toilet walls. Also, I spotted ants crawling around the toilet sink. But I’m glad it’s just ants and nothing more. The shower is fine only if you enjoy toggling between scalding hot and plain cold with no in between.
Third issue:
The aircon was dripping onto the bed when we first switched on. But it was ok after awhile. It took at least one long hour for the room (despite its cosy size) to feel cold. The tv has boring channels so you’ll have to find alternatives for entertainment.
Forth issue:
Upon checking out, they forgot about my $100 cash deposit. I have exited the property, only to self-realise, and walk back to the counter and when I reminded him about it, he gave me the “oh... yeah” look and awkward laugh. Accountable much?
Verified traveler
Stayed 1 night in Nov 2018
Verified
10/10 Excellent
HO KA
Aug 12, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置優越
HO KA
Stayed 2 nights in Jul 2018
Verified
4/10 Poor
visitor
Mar 3, 2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room with no windows. Lots of noise from hallway
Staff was friendly and very nice but the hotel was awful. I got a first floor room with no windows. For 117 usd! I wouldnt come back
visitor
Verified
2/10 Terrible
BICH LIEN
Mar 14, 2019
Disliked: Staff & service, property conditions & facilities, room comfort
BICH LIEN
Stayed 1 night in Mar 2019
Verified
8/10 Good
Verified traveler
Aug 8, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Aug 2018
Verified
10/10 Excellent
Verified traveler
Nov 10, 2016
Liked: Cleanliness, staff & service, property conditions & facilities