There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
There is no front desk at this property. Guests check-in and access their guestroom via the ST Signature Chat-In app on their smartphone. Guests can check-in via the app up to 24 hours prior to the check-in date, but the cabin access PIN code will only be activated at 3 PM on the check-in date. Guests will receive an email with access codes prior to their arrival.
It is the property’s policy that children under the age of 18 must be accompanied by parents or legal guardians and provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID.
As of February 1, 2022, all guests, including children, must provide a record of full COVID-19 vaccination at check-in.
Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 24 hours prior to arrival to make arrangements.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
