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Robertson Quay Hotel (SG Clean)

Photo gallery for Robertson Quay Hotel (SG Clean)

Primary image
Outdoor pool
Outdoor pool
Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Deluxe Twin Room (2 Single Beds) | In-room safe, desk, blackout drapes, iron/ironing board

Overview of Robertson Quay Hotel (SG Clean)

Robertson Quay Hotel (SG Clean)

3.0 star property

3.3/5 Okay

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
15 Merbau Road, Singapore, 239032

Explore the area

  • Popular LocationFort Canning Park5 min walk
  • Popular LocationOrchard Road13 min walk
  • Popular LocationPlaza Singapura15 min walk
  • AirportSingapore (SIN-Changi)30 min drive

Choose dates to view prices

About this area

Singapore

Robertson Quay Hotel (SG Clean) is located in Singapore River, a neighborhood in Singapore, and is in the entertainment district and on a river. Bukit Timah Nature Reserve and Fort Canning Park reflect the area's natural beauty and area attractions include Universal Studios Singapore and Singapore Flyer. Traveling with kids? Consider ArtScience Museum, or check out an event or a game at Singapore National Stadium. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Fort Canning Park - 5 min walk
  • Orchard Road - 13 min walk
  • Plaza Singapura - 15 min walk
  • Singapore City Hall - 18 min walk
  • Raffles City - 6 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 50 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

About this property

Robertson Quay Hotel (SG Clean)

Family-friendly Singapore hotel in Singapore River, near Orchard Road
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Robertson Quay Hotel (SG Clean) offers 148 accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Sailors Restaurant
  • Home Beach Bar

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

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See similar properties

Singapore
Singapore
Singapore River
Singapore River
Pool
Pool
Hotel
Hotel
Business friendly
Business friendly
3 star
3 star

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel
Robertson Quay Sg Clean
Robertson Quay Hotel (SG Clean) Hotel
Robertson Quay Hotel (SG Clean) Singapore
Robertson Quay Hotel (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

3.3

Okay

Rating 5 - Excellent. 115 out of 1001 reviews
5 - Excellent 11%
Rating 4 - Good. 367 out of 1001 reviews
4 - Good 37%
Rating 3 - Okay. 284 out of 1001 reviews
3 - Okay 28%
Rating 2 - Poor. 149 out of 1001 reviews
2 - Poor 15%
Rating 1 - Terrible. 86 out of 1001 reviews
1 - Terrible 9%

3.5/5

Cleanliness

3.6/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

2.4/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
It was rather a disappointing experience to stay at the hotel. The hotel smells a bit too. They also charge for every little thing.
Stayed 6 nights in Jul 2022

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great location. The property was looking very tired, needs an upgrade, especially around the pool area.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with family
Disliked: Cleanliness, amenities
Bathroom was very dirty with mold all over. Room was very small but thats SG. Also the beds were very uncomfortable suler soft abd felt the springs while laying down. Minibar fridge was iced up. Room was made up each day but no improvements noticed.
Stayed 5 nights in Jul 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the filthiest unsafe places I have ever stayed. The extremely high dust and mold levels with make you sick. The property is not well maintained and kept to low levels of standards. Onsite team is unprofessional and does not care to make any efforts to fix the issues. I was denied management contact information, denied a changed of room, denied additional cleaning of documented unsanitary conditions. Elevator certification expired in June. Stay at your Own Risk..... BEWARE and choose a different hotel if you care for your health and safety.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close to restaurants and river, property looking tired and needed some work. Rooms very small but clean. Generally average and quite expensive for grade of hotel. Staff friendly but over worked and check in area to small for guests and luggage
Stayed 5 nights in Jul 2022