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Resorts World Sentosa - Festive Hotel (SG Clean)

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Resorts World Sentosa - Festive Hotel (SG Clean)

Resorts World Sentosa - Festive Hotel (SG Clean)

5.0 star property

3.8/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
Map
8 Sentosa Gateway, Resorts World Sentosa, Singapore, 098269

Explore the area

  • Popular LocationUniversal Studios Singapore3 min walk
  • Popular LocationS.E.A. Aquarium5 min walk
  • Popular LocationPalawan Beach12 min walk
  • AirportSingapore (SIN-Changi)28 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Resorts World Sentosa - Festive Hotel (SG Clean) is near the beach. Orchard Road and Raffles Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Siloso Beach and Gardens by the Bay. Universal Studios Singapore and Singapore Flyer are not to be missed. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Resort World Sentosa Casino - 1 min walk
  • Universal Studios Singapore - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Madame Tussauds - 5 min walk
  • Palawan Beach - 12 min walk

Getting around

  • HarbourFront Station - 4 min drive
  • JB Sentral - 52 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

About this property

Resorts World Sentosa - Festive Hotel (SG Clean)

5-star luxury hotel, walk to Universal Studios Singapore
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a business center, and a children's pool.
Resorts World Sentosa - Festive Hotel (SG Clean) offers 447 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: SGD 41.20 for adults and SGD 21.19 for children
  • 1 bar

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 82.39 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 41.20 for adults and SGD 21.19 for children (approximately)
  • Rollaway bed fee: SGD 82.39 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Resorts World Sentosa Festive Hotel Singapore
Resorts World Sentosa Festive Hotel
Resorts World Sentosa Festive Singapore
Resorts World Sentosa Festive
Festive Hotel Singapore
Festive Singapore
Festive Hotel
Resorts World Sentosa Festive Hotel
Resorts World Sentosa - Festive Hotel (SG Clean) Hotel
Resorts World Sentosa - Festive Hotel (SG Clean) Singapore
Resorts World Sentosa - Festive Hotel (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 219 out of 812 reviews
5 - Excellent 27%
Rating 4 - Good. 356 out of 812 reviews
4 - Good 44%
Rating 3 - Okay. 145 out of 812 reviews
3 - Okay 18%
Rating 2 - Poor. 62 out of 812 reviews
2 - Poor 8%
Rating 1 - Terrible. 30 out of 812 reviews
1 - Terrible 4%

3.6/5

Cleanliness

3.8/5

Staff & service

3.5/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness
Stayed 5 nights in Sep 2017

4/5 Good

Traveled with family
Liked: Property conditions & facilities
House keeping us slow only come around 5.30pm
Stayed 2 nights in Mar 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long breakfast queues at Hard Rock and they only offer sets. The rooms are old and the guests can no longer share the pool with Hard Rock.
Stayed 1 night in Mar 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed holiday
Safety locker have been locked.. Called for come to check, waited about 1 hour and keep calling to reminder. Breakfast serve by set menu.
Stayed 1 night in Mar 2020

4/5 Good

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My family and I did a 2D1N staycation in early February 2020. It's been over a month since, and I still find myself having to leave this negative review now, because I simply can't let it go: with the immensely negative experience at check-out, and terrible after-service, it's no wonder that the only impression that has lasted is an ugly one! During check-in, we were told that there would be free parking for all hotel guests. However, no further instruction was given as to how the free parking would be activated. Upon check-out, we had asked at the reception counter, just to be sure, if we would be charged any parking fees now that we were leaving the hotel. The reception staff simply replied that there would be no charges, and once again, there was no advice on anything else that needed to be done. Lo and behold, when we drove out of the carpark, we were slapped with a $40+ parking fee! Confused, we drove back to the hotel porch, and sought help from the reception staff. It was only then that the concierge informed us that we should have asked them for a free parking ticket first. Long story short, the reception staff made no attempt to mediate the situation, assigned blame to their colleagues in the concierge team, and blamed us for not having explicitly asked for a parking ticket. I don't know about you, but all the other hotels I have ever been to would've agreed that THE ONUS IS ON THE HOTEL STAFF TO PRE-EMPT THEIR HOTEL GUESTS' NEEDS.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved my days
Very helpful staff especially the front desk Manager Zong, extended assistance when my cruise got cancelled and switched my dates to stay at Festive Hotel. The place is very accessible to all Sentosa attractions, high end stores and shopping, etc. Highly recommended to book your next Singapore trip.
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice family hotel close by to all attractions in Resorts World.
Stayed 2 nights in Jan 2020