The VIP Membership is thoughtlessly organised. All points are waived if you book through a 3rd party App. Hilton, Hyatt, Marriott, and the InterContinental always reward customers for repeat staying. Orchard does not. It's a joke because if you book a stay directly with Orchard, it will cost you USD $150 more. It's not worth it as the facilities are old.....no hot water in the showers....flickering TV's....bathroom supplies are weak and the Management has failed to fix these basic things for years already. Best to stay some other place.