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M Hotel Singapore City Centre (SG Clean)

Photo gallery for M Hotel Singapore City Centre (SG Clean)

Primary image
Outdoor pool
Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes
Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of M Hotel Singapore City Centre (SG Clean)

M Hotel Singapore City Centre (SG Clean)

4.5 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
81 Anson Road, Singapore, 079908

Explore the area

  • Popular LocationThian Hock Keng Temple11 min walk
  • Popular LocationRaffles Place18 min walk
  • Popular LocationSingapore General Hospital4 min drive
  • AirportSingapore (SIN-Changi)20 min drive

Room options

About this area

Singapore

M Hotel Singapore City Centre (SG Clean) is located in Downtown Singapore, a neighborhood in Singapore, and is near a metro station. Universal Studios Singapore and ArtScience Museum are local attractions and those in the mood for shopping can visit Orchard Road and Raffles Place. Singapore Flyer and S.E.A. Aquarium are also worth visiting.
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Map

What's nearby

  • Shenton Way - 1 min walk
  • Thian Hock Keng Temple - 11 min walk
  • Raffles Place - 18 min walk
  • Merlion - 2 min drive
  • Singapore General Hospital - 4 min drive

Getting around

  • Tanjong Pagar Station - 7 min walk
  • JB Sentral - 50 min drive
  • Singapore Changi Airport (SIN) - 20 min drive

About this property

M Hotel Singapore City Centre (SG Clean)

4.5-star luxury hotel in the heart of Downtown Singapore
A roundtrip airport shuttle, dry cleaning/laundry services, and a bar are just a few of the amenities provided at M Hotel Singapore City Centre (SG Clean). Indulge in a massage, a body treatment, and a facial at Oriental Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and limo/town car service
  • An area shuttle, a 24-hour front desk, and concierge services
  • Guest reviews say good things about the overall condition and location
Room features
All 415 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews speak well of the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 29.43 for adults and SGD 18.83 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (13218 square feet)
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

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Policies

Check-in

87% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, this property allows no more than 8 individuals in total gathering in any guestroom or in any pair of adjoining/connecting rooms.

Renovations and closures

This property is closed from May 15 2021 to January 4 2023 (dates subject to change).
The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 100 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: SGD 29.43 for adults and SGD 18.83 for children (approximately)
  • Airport shuttle fee: SGD 145 per vehicle (one-way)
  • Rollaway bed fee: SGD 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel M Singapore
M Hotel
M Hotel Singapore
M Singapore
M Singapore Hotel
Singapore Hotel M
Singapore M Hotel
M Hotel Singapore
M Singapore City Sg Clean
M Hotel Singapore (SG Clean)
M Hotel Singapore City Centre (SG Clean) Hotel
M Hotel Singapore City Centre (SG Clean) Singapore
M Hotel Singapore City Centre (SG Clean) Hotel Singapore

Frequently asked questions

Does M Hotel Singapore City Centre (SG Clean) have a pool?

Yes, this property has an outdoor pool.

Is M Hotel Singapore City Centre (SG Clean) pet-friendly?

No, only service animals are welcome at the property.

How much is parking at M Hotel Singapore City Centre (SG Clean)?

Self parking is free at this property.

What time is check-in at M Hotel Singapore City Centre (SG Clean)?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at M Hotel Singapore City Centre (SG Clean)?

Check-out is at 11:00 AM.

Does M Hotel Singapore City Centre (SG Clean) provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SGD 145 per vehicle applies.

Where is M Hotel Singapore City Centre (SG Clean) located?

Located in Downtown Singapore, this luxury hotel is within 2 mi (3 km) of Chinatown Heritage Center, Gardens by the Bay, and Marina Bay Sands Skypark. Marina Bay Sands Casino and Orchard Road are also within 3 mi (5 km). Tanjong Pagar Station is 7 minutes by foot and Outram Park Station is 16 minutes.

Can I cancel my reservation for free at M Hotel Singapore City Centre (SG Clean) and receive a full refund?

Yes, M Hotel Singapore City Centre (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to M Hotel Singapore City Centre (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 385 out of 999 reviews
5 - Excellent 39%
Rating 4 - Good. 448 out of 999 reviews
4 - Good 45%
Rating 3 - Okay. 117 out of 999 reviews
3 - Okay 12%
Rating 2 - Poor. 34 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 999 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

1/5 Terrible

Lee
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested for a smoking during the booking, which has a choice box. On checking in, was told there is no smoking room in the hotel at all, they had make it 100% non-smoking room a few weeks ago. When I enter the room, I can smell tobacca and I saw a card on the desk (please see attached images) saying that I can ask for a change to a smoking room if I want to. Called the help line, was referred to the manager which happened to be the guy who checked me in earlier, by the name of Jason. He start to rised his voice during the conversation that make me ended the call. Overall a very un stay for me.
Stayed 1 night in Mar 2020

4/5 Good

Shaw
Traveled with group
Liked: Staff & service, amenities
The robot is cute! The hotel is a bit worn, can see some dark patches in the toilet. But overall, it’s pretty good for the price.
Stayed 2 nights in Mar 2020

3/5 Okay

Unsatisfied
Was assigned a room with a faulty air conditioner that stayed at 28 degrees, faulty fridge, empty complimentary water bottle, empty snack bar. Had to report it for 5 times and then finally got a room change. Wouldn’t stay again
Stayed 1 night in Mar 2020

5/5 Excellent

Hima
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Stayed 1 night in May 2018

1/5 Terrible

Lim
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All good except that u left my hand phone charger there. Called the mainline to ask for it but nobody replied me
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Stayed 2 nights in Feb 2020

5/5 Excellent

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are in Singapore for business its a great location.
Stayed 2 nights in Feb 2020