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Hotel Chancellor@Orchard

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Exterior
Deluxe Twin Room | In-room safe, desk, soundproofing, cribs/infant beds
Breakfast, lunch and dinner served
Lobby

Overview of Hotel Chancellor@Orchard

Hotel Chancellor@Orchard

3.5 star property
7.0 out of 10 Good
7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
Map
28 Cavenagh Road, Singapore, 229635

Explore the area

  • Popular LocationOrchard Road6 min walk
  • Popular LocationION Orchard14 min walk
  • Popular LocationNational Museum of Singapore16 min walk
  • AirportSingapore (SIN-Changi)27 min drive

Room options

About this area

Singapore

Near a train station, Hotel Chancellor@Orchard is in Orchard, a neighborhood in Singapore with good shopping. Orchard Road and Johor Bahru City Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Singapore. Looking to enjoy an event or a game while in town? See what's happening at Marina Bay Street Circuit or Singapore National Stadium. Guests love the hotel's convenience to public transportation: Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.
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Map

What's nearby

  • Orchard Road - 6 min walk
  • Fort Canning Park - 13 min walk
  • ION Orchard - 14 min walk
  • National Museum of Singapore - 16 min walk
  • Bugis Street Shopping District - 3 min drive

Getting around

  • Somerset Station - 6 min walk
  • JB Sentral - 43 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • Bistro Du Le Pin - 1 min walk
  • Al Madinah Restaurant - 1 min walk
  • Shinjuku Japanese Restaurant - 1 min walk
  • Tha Siam Thai Kitchen - 1 min walk
  • Bistro, Chancellor - 1 min walk

About this property

Hotel Chancellor@Orchard

3.5-star hotel near Orchard Road
You can look forward to a terrace, a garden, and a playground at Hotel Chancellor@Orchard. Be sure to enjoy a meal at Bistro@Chancellor, the onsite restaurant. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Tour/ticket assistance, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the proximity to public transit
Room features
All 488 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • In-room accessibility available in select rooms
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of May 31, 2023, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on Jun 14, 2023 start from P 7,651.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Check-out is at noon.

Where is Hotel Chancellor@Orchard located?

Located in Orchard, this hotel is within a 10-minute walk of 313@Somerset and Orchard Road. Bugis Street Shopping District and Raffles Place are also within 2 mi (3 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

Hotel Chancellor@Orchard Reviews

Hotel Chancellor@Orchard Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 79 out of 507 reviews" "
" "10 - Excellent 16%
Rating 8 - Good. 203 out of 507 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 148 out of 507 reviews" "
" "6 - Okay 29%
Rating 4 - Poor. 52 out of 507 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 25 out of 507 reviews" "
" "2 - Terrible 5%

7.2/10

Cleanliness

7.0/10

Staff & service

6.3/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Puja

Business traveler
Disliked: Staff & service, property conditions & facilities
The staff is extremely rude and unaccomodating. The hotel feels like a railway platform.
Stayed 2 nights in May 2023

4/10 Poor

Weng

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the staff, woman not helpful at all and unfriendly. Reluctant to help or answer question.
Stayed 3 nights in May 2023

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness
Nice simple hotel
Stayed 5 nights in May 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An easy walk to the Orchard Road shopping malls with a huge variety of stores.
Stayed 3 nights in May 2023

8/10 Good

Gek Li

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall good value for money. The curtains had a hook off so that they didn’t close properly, and the water dispenser didn’t work properly.
Stayed 1 night in Mar 2023

8/10 Good

Damon

Traveled with partner
Liked: Cleanliness, staff & service
Nice location.. walking distant to major shopping and MRT
Stayed 5 nights in Mar 2023

6/10 Okay

Constante

Liked: Cleanliness, staff & service
Disliked: Amenities
You get what you paid for.
Stayed 3 nights in Feb 2023

10/10 Excellent

Atasan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Easy recognised
Stayed 1 night in Feb 2023

8/10 Good

Frank

Disliked: Staff & service
This hotel is ideally located just behind ritzy Orchard Rd and the location is fantastic. For its price, the amenities were adequate but the management is clearly scrimping on staff. There was a bottleneck during check-in where I had to wait for 20 mins or more. This has never happen to me in the 30 plus other hotels I have stayed in Singapore. Since the hotel does not allow early check-in, the bottle-neck occurred when a mass of new patrons all attempted to check-in between 2.30 and 3.30 pm. This problem was compounded by the fact that there only two check-in staff when there should be twice that number. This is an old four stars hotel but the service (through no fault of the staff but management) is closer to two stars.
Stayed 4 nights in Feb 2023

8/10 Good

Sui Chee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023