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Hotel Chancellor@Orchard

Photo gallery for Hotel Chancellor@Orchard

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Chancellor@Orchard

Hotel Chancellor@Orchard

3.5-star property

7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
Map
28 Cavenagh Road, Singapore, 229635

Explore the area

  • Popular LocationOrchard Road1 min walk
  • Popular LocationFort Canning Park13 min walk
  • Popular LocationRobertson Quay17 min walk
  • AirportSingapore (SIN-Changi)29 min drive

Room options

About this area

Singapore

Near a train station, Hotel Chancellor@Orchard is in Orchard, a neighborhood in Singapore with good shopping. Boat Quay and Marina Bay Cruise Centre Singapore are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Canning Park and Merlion Park. Looking to enjoy an event or a game while in town? See what's happening at FORMULA 1: F1 Race Route - Singapore or Singapore National Stadium. Guests love the hotel's convenience to public transportation: Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

What's nearby

  • Orchard Road - 1 min walk
  • Lucky Plaza - 12 min walk
  • Fort Canning Park - 13 min walk
  • ION Orchard - 14 min walk
  • Robertson Quay - 17 min walk

Getting around

  • Somerset Station - 6 min walk
  • JB Sentral - 49 min drive
  • Singapore Changi Airport (SIN) - 29 min drive

Restaurants

  • Tapas Club - 2 min walk
  • Kazu Sumiyaki Restaurant - 3 min walk
  • Gyoza no Osho - 3 min walk
  • Ramen Santouka - 3 min walk
  • Hokkaido Marche - 3 min walk

About this property

Hotel Chancellor@Orchard

3.5-star hotel located in Orchard
Close to Orchard Road, Hotel Chancellor@Orchard provides a terrace, a garden, and a playground. Be sure to enjoy a meal at Bistro@Chancellor, the onsite restaurant. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, a front desk safe, and tour/ticket assistance
  • Guest reviews give top marks for the proximity to public transit
Room features
All 488 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Korean, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower only

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: SGD 20 for adults and SGD 15 for children (approximately)
  • Self parking fee: SGD 10 per day
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

Does Hotel Chancellor@Orchard have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on Feb 22, 2023 start from P 10,789.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chancellor@Orchard pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chancellor@Orchard?

Self parking is available for SGD 10 per day.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Chancellor@Orchard?

Check-out is at noon.

Where is Hotel Chancellor@Orchard located?

Located in Orchard, this hotel is within 1 mi (2 km) of Plaza Singapura and Orchard Road. Gardens by the Bay and Marina Bay Sands Casino are also within 3 mi (5 km). Somerset Station is 6 minutes by foot and Dhoby Ghaut Station is 8 minutes.

Reviews

7.0

Good

Rating 10 - Excellent. 78 out of 497 reviews" "
" "10 - Excellent 16%
Rating 8 - Good. 197 out of 497 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 147 out of 497 reviews" "
" "6 - Okay 30%
Rating 4 - Poor. 51 out of 497 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 24 out of 497 reviews" "
" "2 - Terrible 5%

7.2/10

Cleanliness

7.0/10

Staff & service

6.3/10

Amenities

6.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Okay

Douglas

You get what you pay for
Stayed 6 nights in Jan 2023

10/10 Excellent

Desmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is nice, convenient for dining in nearby and shopping for drinks and snacks.
Stayed 1 night in Sep 2022

6/10 Okay

Yee Man

Stayed 2 nights in May 2022

8/10 Good

Collene, Florida USA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Foyer was disappointing and staff could be a little friendlier. Room was dark but clean and serviced daily. We were impressed with measures taken by Hotel concerning the Coronavirus. Checking everyone entering Hotel.
Stayed 4 nights in Feb 2020

6/10 Okay

Michel

Stayed 2 nights in Feb 2020

8/10 Good

Choong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was amazing, we love the 2 rooms opposite each other with additional door with privacy. I will book again same room same floor again. Thank you
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Slow during check-in with 5 stuff at the reception counter but only 1 entertained with 1 customer at that time. Was standing there for 5-10mins but no one seems to bother😬. Check out early morning also same, even with only one stuff on duty (1 to 1). Toilet bit of smelly on day one due to maybe not wash properly.
Stayed 3 nights in Jan 2020

4/10 Poor

Ken

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The good thing about the hotel is its central location. Despite being slightly old, the room can still be considered comfortable and value for money, considering its location. However, I have serious issues with the staff and services, namely: - The lack of shower gel; and - The lacklustre attitude of the staff. First, housekeeping did not ensure that shower gel was topped up. Second, when I realised there was no shower gel in the dispenser only at midnight, I was informed that housekeeping knocked off at 9-10pm, and there was nothing they could do except provide soap bar for me. Third, after I voiced my displeasure of not getting what I paid for, the room service lied and said that shower gels were not provided in all rooms. This is not logical as there are dispenser in the shower room. Upon checking with the manager at the concierge, it was clarified that the room service staff had lied. Hotel needs improvement in [1] allowing staff to have access to basic amenities when housekeeping knocks off and [2] conveying to staff the importance of good service, and importantly, do not lie or brush off guests.
Stayed 1 night in Jan 2020

6/10 Okay

Thuy

Traveled with family
Disliked: Cleanliness, room comfort
Very good location but the hotel need to be upgraded. The bathroom was smelly and mouldy.
Stayed 5 nights in Dec 2019

6/10 Okay

Liew

sound proof door needed
Awake in the middle of the night as people walking along the corridor talked too loud and can hear quite clearly.
Stayed 1 night in Dec 2019