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Hotel Bencoolen@Hong Kong Street (SG Clean)

Photo gallery for Hotel Bencoolen@Hong Kong Street (SG Clean)

Primary image
Rooftop pool
Outdoor spa tub
Rooftop pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hotel Bencoolen@Hong Kong Street (SG Clean)

Hotel Bencoolen@Hong Kong Street (SG Clean)

4.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
47 Hongkong Street, Singapore, 059685

Explore the area

  • Popular LocationRaffles Place8 min walk
  • Popular LocationMerlion12 min walk
  • Popular LocationOrchard Road5 min drive
  • AirportSingapore (SIN-Changi)25 min drive

Choose dates to view prices

About this area

Singapore

Hotel Bencoolen@Hong Kong Street (SG Clean) is located in Downtown Singapore, a neighborhood in Singapore, and is near a metro station. Singapore City Hall and Gardens by the Bay are cultural highlights, and travelers looking to shop may want to visit Orchard Road and Raffles Place. Singapore Flyer and East Coast Park are not to be missed.

What's nearby

  • Raffles Place - 8 min walk
  • Singapore City Hall - 9 min walk
  • Thian Hock Keng Temple - 12 min walk
  • Merlion - 12 min walk
  • Orchard Road - 5 min drive

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

About this property

Hotel Bencoolen@Hong Kong Street (SG Clean)

4-star Singapore hotel in Downtown Singapore, walk to Raffles Place
A spa tub, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Bencoolen@Hong Kong Street (SG Clean) offers 33 air-conditioned accommodations with safes and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

Languages spoken

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Sg Clean
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel
Hotel Bencoolen@Hong Kong Street (SG Clean) Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 321 out of 741 reviews
5 - Excellent 43%
Rating 4 - Good. 320 out of 741 reviews
4 - Good 43%
Rating 3 - Okay. 76 out of 741 reviews
3 - Okay 10%
Rating 2 - Poor. 17 out of 741 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 741 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel has many things closed because of Covid while still advertised as open - namely breakfast. Ice machine needs repairs and looks like its been that way for a while. I really wanted to like this cute hotel in Chinatown but it needs to pick up its game. Rooms are small but well made.
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with group
Liked: Staff & service
,
Stayed 5 nights in May 2022

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice place with a very friendly and helpful staff. Hotel location is excellent, close to major attractions, transport, dining, shops. Room cleaning needs to be improve.
Stayed 5 nights in May 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall worth the money, walking distance to the center
Stayed 2 nights in May 2022

3/5 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property could be amazing if there was basic maintenance by the management. Rooms and public areas need a good clean.Linen and towels are very old and stained and need replacement.
Stayed 1 night in May 2022