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Holiday Inn Singapore Orchard City Centre, an IHG Hotel

Photo gallery for Holiday Inn Singapore Orchard City Centre, an IHG Hotel

Exterior
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn Singapore Orchard City Centre, an IHG Hotel

Holiday Inn Singapore Orchard City Centre, an IHG Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
11 Cavenagh Road, Singapore, 229616

Explore the area

  • Popular LocationOrchard Road3 min walk
  • Popular LocationFort Canning Park14 min walk
  • Popular LocationRobertson Quay19 min walk
  • AirportSingapore (SIN-Changi)27 min drive

Room options

About this area

Singapore

Near a metro station, Holiday Inn Singapore Orchard City Centre, an IHG Hotel is in Orchard, a neighborhood in Singapore with good shopping. Battle Box Museum and Buddha Tooth Relic Temple and Museum are cultural highlights, and some of the area's popular attractions include Singapore Flyer and National Orchid Garden. Traveling with kids? Don't miss Singapore Zoo.

What's nearby

  • Orchard Road - 3 min walk
  • Lucky Plaza - 13 min walk
  • Fort Canning Park - 14 min walk
  • Battle Box Museum - 14 min walk
  • Robertson Quay - 19 min walk

Getting around

  • Somerset Station - 7 min walk
  • JB Sentral - 51 min drive
  • Singapore Changi Airport (SIN) - 29 min drive

About this property

Holiday Inn Singapore Orchard City Centre, an IHG Hotel

4-star family-friendly hotel near Orchard Road
Take advantage of a roundtrip airport shuttle, shopping on site, and a hair salon at Holiday Inn Singapore Orchard City Centre, an IHG Hotel. Treat yourself to a sports massage, a body treatment, or reflexology at the onsite spa. Enjoy international cuisine and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a banquet hall
  • A front desk safe, wedding services, and smoke-free premises
  • Guest reviews give top marks for the location
Room features
All 324 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 37-inch LCD TVs with premium channels and DVD players
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: SGD 32.96 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Window on the Park
  • Tandoor

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (11862 square feet)
  • Meeting rooms - 11

Outdoors

  • Pool sun loungers

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • DVD player
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 104.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: SGD 32.96 per person (approximately)
  • Airport shuttle fee: SGD 86 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 104.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Holiday Inn Hotel Singapore Orchard City Centre
Holiday Inn Singapore Orchard City Centre
Singapore Orchard City Centre Holiday Inn
Holiday Inn Park View Singapore
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Singapore Holiday Inn
Holiday Inn Singapore Orchard City Centre Hotel

Frequently asked questions

Does Holiday Inn Singapore Orchard City Centre, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Singapore Orchard City Centre, an IHG Hotel on Dec 23, 2022 start from P 9,945.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Singapore Orchard City Centre, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Singapore Orchard City Centre, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SGD 86 per vehicle applies.

Where is Holiday Inn Singapore Orchard City Centre, an IHG Hotel located?

This family-friendly Singapore hotel is located in a shopping district, within a 15-minute walk of Orchard Road and Battle Box Museum. Buddha Tooth Relic Temple and Museum and Singapore Flyer are also within 3 mi (5 km). Somerset Station is 7 minutes by foot and Dhoby Ghaut Station is 9 minutes.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 448 out of 1000 reviews" "
" "10 - Excellent 45%
Rating 8 - Good. 424 out of 1000 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 80 out of 1000 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 33 out of 1000 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1000 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Janet
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, comfortable room, friendly staff

8/10 Good

Chris
Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall our stay at Holiday Inn Orchard was fine. It could have been fantastic. It's way past time for a renovation/refurbishment (but make sure you close off areas that are being remodelled - the paint fumes around us weren't great). I also understand that when you offer free breakfast to encourage bookings you will get a lot of guests coming at busy periods. There's a way of asking guests not to linger but to bluntly tell people "There's a 40 minute maximum stay for breakfast" is not particularly friendly. We couldn't wait to get away from breakfast because of the cramped and noisy surroundings. One last issue which was resolved was the late servicing of rooms. We were there for four days and it seems the cleaning staff are overburdened. On one day we had returned from a full day away to find that the room had not been serviced - we really only wanted towels. I understand the priority to service vacated rooms, but by not being able to service occupied rooms by 4/5pm is not really good for ongoing guests. This could be a great hotel - excellent location, good staff (although some need subtlety training) and with refurbishment I'd stay here again.
Stayed 4 nights in Oct 2022

10/10 Excellent

Pamela
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms. Glad to see property is being renovated as rooms are clean and comfortable, but definitely need an update and refresh
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler
Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel has repairs and works that cause inconvenience to guests. The rooms do not have sufficient sound insulation. Rooms are not cleaned on a daily basis. It is a longer distance than I expected from the most prominent markets on Orshad Street. There is no entrance to the hotel near the streets of Orshad, so we find it difficult to walk on the main street with the stroller. Reception staff are friendly but there are few staff which causes delays in any request for a room.
Stayed 3 nights in Aug 2022

10/10 Excellent

Yin Yin
Stayed 4 nights in Aug 2022

10/10 Excellent

James
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Excellent location. …Will return to this hotel.
Stayed 1 night in Aug 2022

2/10 Terrible

Monica
Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude customer service
Rude front desk. Small rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Michael
Traveled with partner
Liked: Amenities, property conditions & facilities
IT WAS JUST VERY CENTRAL AND STAFF WERE GREAT AND HELPFULL AND BREAKFAST WAS EXCELLENT COULD NOT FAULT. cAN ONLY RECOMMEND
Stayed 4 nights in Jul 2022

8/10 Good

Kunall
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort