Families find a peaceful retreat at this well-maintained aparthotel, where garden strolls and poolside relaxation create the perfect vacation atmosphere.
Located near bustling Orchard Road, Ascott Orchard Singapore combines tranquility with convenience. Children enjoy the playground while adults appreciate the outdoor pool. The aparthotel offers in-room WiFi and helpful concierge services, with excellent shopping just steps away.
Located in Orchard neighborhood, Ascott Orchard Singapore is connected to a shopping center. Orchard Road and Mustafa Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Gardens by the Bay. Traveling with kids? Make time for East Coast Park, or check out an event or a game at Marina Bay Street Circuit. Visit our Singapore travel guide
11 Cairnhill Road, Singapore, 229724
What's nearby
The Paragon
2 min walk - 0.2 km
Orchard Road
3 min walk - 0.3 km
ION Orchard
7 min walk - 0.6 km
Lucky Plaza
3 min walk - 0.3 km
Takashimaya Shopping Centre
3 min walk - 0.3 km
Getting around
Somerset Station
6 min walk
Kempas Baru Station
33 min drive
Seletar Airport (XSP)
23 min drive
Restaurants
Imperial Treasure Super Peking Duck Restaurant
3 min walk
Gastronomia Da Paolo
2 min walk
PS.Cafe
3 min walk
Blue Bottle Coffee
2 min walk
Din Tai Fung 鼎泰豐
5 min walk
About this property
Ascott Orchard Singapore
Luxury family-friendly hotel near Orchard Road
Consider a stay at Ascott Orchard Singapore and take advantage of a playground, dry cleaning/laundry services, and a gym.
Additional perks include:
An outdoor pool and a children's pool, along with sun loungers
Full breakfast (surcharge), an elevator, and a water dispenser
Smoke-free premises, a 24-hour front desk, and a porter/bellhop
Guest reviews speak highly of the first-rate property condition
Room features
All 220 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like safes and high-speed internet.
Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
Things to do
Children's pool
Gym
Outdoor pool
Playground
Family friendly
Children's pool
In-room crib
In-room microwave
In-room refrigerator
Outdoor pool
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Outdoors
Pool loungers
Accessibility
Elevator (36 inch wide door)
More
20 floors
Annual offsets purchased for at least 10% of carbon footprint
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathrobes
Bidet
Hair dryer
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch TV with cable channels
Food and drink
Coffee/tea maker
Espresso maker
Microwave
Refrigerator
Room service
More
Air conditioning
Bulk dispensers for toiletries
Composting
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 143.88 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately SGD 35.97 per person
Rollaway bed fee: SGD 143.88 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore
Frequently asked questions
Does Ascott Orchard Singapore have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Ascott Orchard Singapore?
As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore on Mar 28, 2026 start from P13,300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ascott Orchard Singapore pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Ascott Orchard Singapore?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Ascott Orchard Singapore?
Check-out is at noon.
Where is Ascott Orchard Singapore located?
This family-friendly Singapore hotel is located in a shopping district, within a 5-minute walk of Takashimaya Shopping Centre and Orchard Road. Mustafa Centre and Marina Bay Sands Casino are also within 3 mi (5 km). Somerset Station is 6 minutes by foot and Orchard Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ascott Orchard Singapore Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Spotless room, housekeeping staff very friendly and helpful. All facilities are well maintained, I went to the pool and the gym, super clean. Prime locution for shopping but the surroundings are very quiet.
Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls.
Rooms were lovely, modern and clean. Great pool and gym facilities too.
Staff were very helpful and accomodating.
I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring.
I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!
Lisa
Stayed 7 nights in Sep 2025
8/10 Good
poppy
Oct 16, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊
I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!
Eng Cheng
Stayed 19 nights in May 2025
10/10 Excellent
Catherine
Dec 29, 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
It is a very good location, ideal for people who may need to stay near Mount Elizabeth Hospital.
I had a single room for two night business trip. The AC spews out air directly to the bed, making it very cold when I sleep. On the first night, there was some issue with the shower where there is no hot water but this was fixed. the next day.
Verified traveler
Stayed 2 nights in Aug 2025
10/10 Excellent
Danny
Apr 19, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.
Danny
Stayed 1 night in Apr 2024
8/10 Good
Darunee
Dec 8, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are really responsive and friendly, could be slight improvement for room cleanliness
Darunee
Stayed 1 night in Dec 2023
10/10 Excellent
Michael
Sep 28, 2023
Liked: Cleanliness, room comfort, communication
Value for money
We had a really great stay at Banyan Tree. The room was better than we had expected and the staff were really attentive and caring. It wasn't the cheapest but was worth the money.
We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
Reynaldo Ruiz
Stayed 5 nights in Mar 2025
10/10 Excellent
KOJI
Jul 31, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I love that I am able to get the same room each trip - that’s helpful for my frequent trips away from home. I know it is not always possible to fulfill such requests so I appreciate that the team at Ascott put in their best efforts to make it happen. Thank you so much!
Eng Cheng
Stayed 6 nights in Jan 2025
8/10 Good
Eng Cheng
Dec 28, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Eng Cheng
Stayed 13 nights in Nov 2024
10/10 Excellent
sharon
Aug 25, 2024
Liked: Cleanliness, amenities, room comfort, communication
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
My Top Choice in Singapore – Always a Fantastic Stay!
Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming.
The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart.
Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient.
Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall.
Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away.
The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.
ANM Rezwanul
Stayed 9 nights in Jun 2025
8/10 Good
James
Feb 10, 2026
The AC was a little loud even for a low setting but otherwise, the room and location wer