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"The bar breakfast and staff in these areas were all excellent including the door and security staff.The reception staff were awful,unhelpful and tried their best to ignore you as long as possible,shame as this was all that let the hotel down."

"Very helpful & friendly staff. Close to Crisologo St., shops, restaurants & church. Free breakfast was a bonus."

"Bed is old, my husband fell on the side of bed because the side of bed is falling, they put together the bed closer together They dont clean shower everyday, you can see the white stain of soaps at shower room I asked for a coffee creamer on our 3rd night and 4th night but never came. Outdoor pool there is a frog swimming at night on our first night, so my daughter never go to the pool because she’s feeling scared and yucky. Breakfast longanisa is so dry. The only good is the fried rice i can give 10/10 The room is old, the floor is moving, I looked under the carpet and it is a broken tile , they just laid down the carpet to cover. There are some mosquitoes inside the room, they bit my daughters elbow, back and legs, they bit the back of my left leg and it turned up cellulitis, The staff are fine but after 3 days they never help us carry our things anymore. This is not the kind of hotel im expecting, its so expensive, i add few thousands of pesos for my daughter. Very bad experience. No way i can recommend this hotel. You are down."

"Great stay, beautiful legacy hotel! "

"Breakfast was good. Shops not walkable. "

"Advertisement is good. Actual was different. Mold in the bathroom ceiling, headboards dirty and peeling, the mattresses were uncomfortable and hard."

"It was a lovely stayed we had. Walking distance to the Calle Crisologo and to all the neat cafes, restaurants and souvenir shops. "

"I had a very enjoyable 3-day stay at Villa Angela last week. It's a beautiful house and an honor to be able to stay in just a historical space. The host was wonderful and gave us a tour of the house along with its history. The staff were very helpful--assisting me with getting laundry done and answering questions. The main room even has several books to browse on Vigan to learn more about the area, history, and culture. It was a memorable stay in this UNESCO World Heritage city."

"Satisfied customer "