I’ve stayed in island accommodation before, so I understand some things are very basic, but...
*Slow check-in after walking the distance from pier to beach three times over to request assistance with bags (apparently the boat is undergoing repair.)
*Shower in room was barely working. Weird when the other water functions (tap, toilet, hose for cleaning feet & the public shower) are all functioning with good pressure.
*Room is not secure. Anyone could access it via the bathroom. Not advertised as such, but I’d have worried a lot if we were on Koh Rong (with it’s party clientele) & not Samloem. Having said that, a secure safe is supplied. We had cats come into the room in the night - climbing over the walls.
*Kitchen only offering 3 basic (but certainly tasty & sufficient) breakfast options. No lunch or dinner so unsure why the menu is still left out.
*Staff were nice with us but had run-ins with other guests. If 7 of the 11 people eating their breakfast are Chinese, then maybe GreenBlue should make better efforts to accommodate them, & not try to tell them that ‘everyone here speaks English.’
*Overall the whole facility needs some maintenance.