Does Siem Reap Palace Hotel & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Siem Reap Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Siem Reap Palace Hotel & Spa?

Self parking is free at this property.

What time is check-in at Siem Reap Palace Hotel & Spa?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 11:00 PM–12:30 AM.

What time is check-out at Siem Reap Palace Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Siem Reap Palace Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 7:00 AM–9:00 PM on request. A fee of USD 50 per vehicle applies.

Where is Siem Reap Palace Hotel & Spa located?

Located in the heart of Siem Reap, this spa hotel is within a 10-minute walk of Old Market Area and Pub Street. Angkor Night Market and Siem Reap Royal Residence are also within 1 mi (2 km).

Siem Reap Palace Hotel & Spa Reviews, Deals & Photos 2025

10/10 Excellent

Sebastian

Jan 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good, hotel restaurant bit pricey. Nice balconies.

Stayed 3 nights in Jan 2025

10/10 Excellent

Dipak

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice pool

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Aug 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is wonderful to stay this hotel. It about 4-5 minutes walking and close to everything that I want to do like night market, restaurant, tourism zone, downtown, bar, and shopping. Breakfast, dinner were excellent, I have tested 3 kinds of food American, western, and Asia food “ wow” amazing. The air conditioning working good (quiet) and look expensive different from other that i used to stay. I hope I am lucky to have time next summer with my whole family 7 - 8 people to stay there again.

Stayed 1 night in Aug 2019

10/10 Excellent

Yun

Jan 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All team members were extremely friendly and helpful. It also close to the old market (600-700 meters away). Our 3-day visits to Angkor Wat etc. were flexibly organised.

Stayed 4 nights in Jan 2025

4/10 Poor

SITTIDET

Nov 23, 2022

Liked: Staff & service

Disliked: Property conditions & facilities

I found rat in the room and call staff for pick it out. So freak

Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveler

May 16, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great

Stayed 20 nights in Dec 2019

10/10 Excellent

Verified traveler

Mar 14, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mahtava paikka@

Todella ystävällinen henkilökunta. Hiljaista ja ihanan pehmeä sänky, nukuttiin hyvin. Siistiä ja hyvä sijainti!

Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Mar 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

For a relatively new hotel our stay was great. The staff are very attentive, more than willing to help with anything including carrying our very heavy suitcases down a flight of stairs! Room was very roomy with a separate shower and toilet. Plus we were upgraded for free to a room with balcony on arrival! Breakfast was fine but the portion sizes could have been bigger. Pool area was really nice and relaxing. We’d definitely stay again.

Stayed 3 nights in Mar 2020

10/10 Excellent

yu, japan

Mar 10, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ぜひお勧めしたいホテルの一つです。空港からホテル間の往復のタクシーを無料で手配していただいた点、数種類以上のメニューから朝食が選べどれもとても美味しかった点、手配してたツアーの迎えが遅く心配をしていたら連絡を取り付けてくれた点、個人的に買って帰った果物を切って綺麗に盛り付けてくれた点など、どのサービスも満足以上のもので、次滞在する機会があったらぜひまた利用したいです。スタッフの優しさに助けられ、とても楽しい旅行でした。ありがとうございました。

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Feb 24, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rent och fräscht, blev uppgraderade när vi anlände. Hade ett toppenfilm med utsikt över poolen, trevlig och hjälpsam personal. Frukosten var kanske inte den bästa, men det har nog att göra med deras försök att få till en västerländsk frukost.

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Feb 23, 2020

Liked: Staff & service, amenities, property conditions & facilities

location was good.very friendly staff house cleaning was bad.sink stayed dirty for all 4 days we stayed.

Stayed 4 nights in Feb 2020

10/10 Excellent

Ming

Feb 14, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will go back to Siem Reap because of this hotel

We are regular travellers, we like to travel in different countries and cities. This hotel is probably the hotel we enjoyed our time the most, the best hotel experience ever! Loved the pool and facilities a lot, but it was really the hotel staff made this hotel so outstanding. Nicky trained her staff so well, our receptionist, Lilly, made sure of almost everything go smooth for us. Morgan had a stick to assist his walk, they noticed that and arranged our tours and accommodation accordingly, in such a professional way, we felt like we were important friends to them and they went so many extra miles to make sure we were comfortable and happy. I can not say enough thanks to them. We will go back to Siem Reap because of this hotel.

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Feb 3, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The front desk staff is fantastic. When we first arrived, we were greeted with a welcome drink, wet towel and mochi dessert. The ladies at the front desk were very helpful and friendly especially Lily. They made us feel very welcome and I would definitely like to return there. The only downside is there’s no elevator and we had to climb the flight of stairs to our room but the hotel reassured us that they will have an elevator in 2 months time.

Stayed 5 nights in Jan 2020

10/10 Excellent

Dunja

Feb 3, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Quality vs. price ratio in this hotel is unexpectedly high. I wholeheartedly recommend staying at this hotel. Everything from airport pick-up to breakfast service, cleaning and organizing Angor Wat tour was spot on. The pool is not big, but perfect for a morning or after sightseeing swim and relaxation. Located in a quiet alley, but only minutes away from the restaurants and approx 15mins by foot from Pub street. Perfect if you want to experience the quieter side of Siem Reap.

Stayed 3 nights in Jan 2020

10/10 Excellent

Nob, JAPAN

Jan 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

事前に空港からホテルまでの送迎をお願いして、迎えに来ていただきました、ドライバーとは別にスタッフの方が同行していて、車内で翌日の観光の手配をして頂きました。英語がほとんど出来ない私にも、わかりやすく、説明してくださいました。朝食はメニューから選んで（１０種類位あったと思います）作ってもらうので、温かい美味しいご飯が食べれます。観光で早朝出発の際はお弁当を用意してくれました。プールも大きくはないですが泳げる広さはあるので、とても良かったです。帰りも空港まで送迎して頂いてとても助かりました。不満点は、エレベーターがない（4階建てなので遺跡観光できる人なら問題ないレベルですが）、冷蔵庫があまり冷えない位で後はとても満足な滞在でした、また泊まりに行きたいと思えるホテルです。

Stayed 4 nights in Dec 2019

10/10 Excellent

Sinka

Jan 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rooms, nice pool and delicious food. Excellent service from the moment of pick up through the stay until airport drop off. Everybody here is trying to make you stay comfortable and unforgettable. I would definitely come back again.

Stayed 3 nights in Jan 2020

6/10 Okay

Noel

Dec 20, 2019

Liked: Staff & service, room comfort

Excellent staff

Most of the staff are very helpful and respectful. The manager Sina went out of her way to accomodate me after an unfortunate incident. The Asian breakfast and the coffee were very good. The western breakfast was not good at all.

Stayed 5 nights in Dec 2019

10/10 Excellent

Kris

Dec 14, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice ever

Everything was perfect. The location is a bit off, yet with modern technology, it’s very easy to locate. And there is tuktuk waiting outside. It’s also walking distance to the pub street. At the front desk, Noch(not sure it’s the right pronunciation) welcomes us with cool towels and desserts. My grandpa and I changed the room twice and they did their best to accommodate us with great patience. LyLy is also great, greeted us every time we enter and get out of the front door, took us to the airport and took care of everything we asked for. The breakfast staff are all super nice and welcoming. The room itself is the best. With a pool view, a huge bed, a smart TV and hot hot shower. I am super happy with the room. Cambodia is a place with many wild animals so you might encounter lizards and a few insects. But apparently the hotel is doing pest control now and then. The room is always cleaned after we went out. All in all, I would definitely stay here again ang I highly recommend this hotel to all!!!!

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Dec 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you very much for everything you've done to us. I offered a service for my boyfriend birthday, and you guys made special memories for us. The dinner was very delicious, the birthday cake and song were pretty and lovely. The bed decoration was cute as well. We loved all stuffs we've met. We never forget how sweet you guys were. When I visit Cambodia next time, I would like to see you guys again. Thank you very much !!!!

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Dec 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect stay

The room and facilities were beautiful, but what really made the experience was the staff. They were so welcoming, helpful, and responsive to requests. The front desk set up tours for us as well as transportation to and from the airport, and everything turned out flawless. The location is ideal for walking pretty much anywhere in town.

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Dec 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New, clean, nice hospitality

As I mentioned on the title, the hotel is new, and clean. (From Japanese point of view, I can say the hotel is new and clean.) When checking in, they provides welcome drink with Cambodian sweets. They explained about the hotel and room well. The staffs are friendly and very polite. I asked for small circle tour(18USD), and they assigned the TukTuk driver who speaks English. When I have another chance to go to Siem Reap, I will definitely choose it again.

Stayed 1 night in Nov 2019

10/10 Excellent

Jeff, NYC

Dec 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean and modern everything worked flawlessly. Service was exceptional every time you walked into the hotel from the street you were greeted with a cool scented towel. The water in the pool was so crystal clean that it could’ve easily been mistaken for empty... I’m really not exaggerating.The entire staff went out of their way to ensure that everything was perfect in a very friendly and respectful way. We enjoyed it so much we extended our stay three times. I will certainly stay here again.

Stayed 2 nights in Dec 2019

10/10 Excellent

Cecilia

Dec 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Prefect place to stay ! Super helpful staff ! Location is awesome . Nothing I can complain about , highly recommended!!

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Dec 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was super clean .room was big .bed was very comfortable. Shower was amazing . Staff very friendly. Professional. Food was excellent. Location is close to the pub street and all the restaurants and bars .

Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveler

Nov 30, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

직원들이 매우 친절함. 외출에서 돌아오면 문앞에서 기다라고 있다가 물수건을 건네주는데 감동이었음.

Stayed 4 nights in Nov 2019

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Siem Reap Palace Hotel & Spa Reviews

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