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Maison Polanka

Photo gallery for Maison Polanka

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/Patio

Overview of Maison Polanka

Maison Polanka

5 out of 5

5.0/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Upper East River Road, North of Wat Polanka, Siem Reap, Siem Reap

Explore the area

  • Popular LocationMiniature Replicas of Angkor’s Temples5 min walk
  • Popular LocationSiem Reap Royal Residence13 min walk
  • Popular LocationAngkor Shopping Center13 min walk
  • AirportSiem Reap (REP-Siem Reap Intl.)10 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Oct 15 - Fri, Dec 31.

About this area

Siem Reap

Located in Siem Reap, Maison Polanka is in the city center and near the airport. Notable landmarks in the area include Angkor Wat and Ta Prohm Temple, and travelers wishing to experience a bit of culture can try Angkor National Museum. Traveling with kids? Consider Cambodian Cultural Village and Water Park Khnar Siem Reap.

What's nearby

  • Miniature Replicas of Angkor’s Temples - 5 min walk
  • Angkor National Museum - 9 min walk
  • Royal Garden - 12 min walk
  • Siem Reap Royal Residence - 13 min walk
  • Angkor Shopping Center - 13 min walk

Getting around

  • Siem Reap Intl. Airport (REP) - 10 min drive

Restaurants

  • The Sala – Poolside restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily. Kids' menu available.

About this property

Maison Polanka

5-star family-friendly hotel near Angkor National Museum
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include a coffee shop/café, spa services, and free use of bicycles. All 6 soundproofed rooms feature free WiFi and pillowtop beds. Flat-screen TVs with cable channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Maison Polanka offers 6 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in May 2018.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free pick-up airport shuttle from 7 AM - 11:30 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–12:30 PM: USD 20 for adults and USD 10 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • Free bicycle rentals
  • Outdoor pool
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • Khmer
  • Spanish

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Reflexology

More

  • Couples dining
  • Designated smoking areas
  • Renovated guestrooms - May 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 15 2021 to December 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Maison Polanka Hotel Siem Reap
Maison Polanka Hotel
Maison Polanka Siem Reap
Maison Polanka
Maison Polanka Hotel
Maison Polanka Siem Reap
Maison Polanka Hotel Siem Reap

Frequently asked questions

Overall score and ratings

5.0

Exceptional

Rating 5 - Excellent. 17 out of 17 reviews
5 - Excellent 100%
Rating 4 - Good. 0 out of 17 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 17 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 17 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 17 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Serene atmosphere, superb service! Thoroughly enjoyed my stay
Stayed 3 nights in Jun 2019

5/5 Excellent

The hotel was amazing, in every details. The Manager Richard disk everything to make sure we had a superb experience.
Stayed 3 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW!! If you are in Siem Reap, you must stay at Maison Polonka. What a unique experience!! The rooms are amazing including elegantly appointed traditional Cambodian houses. The staff was phenomenal. We were cared for and attended to at every turn. We were greeted with cold towels, cold water and/or hot tea upon each return to the hotel. The rooms included wonderful bath products and an in-room tea set with a wide range of teas and beautiful pottery tea cups. The hotel staff arranged for all our transportation and touring. Each tour and tour guide they booked was unquestionably among the best. The spa and massage services were fantastic. The hotel restaurant had breakfast, lunch, tea and dinner available. We strayed once to a local restaurant and then vowed only to eat at the hotel. The menu (which included local dishes) was extensive and each dish was carefully and expertly prepared. The property, complete with calming swimming pool, and its many palm trees are also exquisitely beautiful and meticulously cared for. In short, this wonderful and welcoming place was so amazing that we truly did not want to leave. Our compromise: we will return!!
Stayed 3 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
Amazing place! Room was beautifully furnished, well appointed, clean and staff was super accomodating! Felt like a princess.
Stayed 2 nights in Mar 2018