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Heritage Suites Hotel

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Colonial charm in lush garden oasis

Surrounded by lush gardens and a serene atmosphere, this beautifully appointed hotel exudes a slight colonial charm. Enjoy spacious bungalows, a calming restaurant with live jazz, and exceptional service that makes every moment unforgettable.

Popular amenities

  • Bar
  • Room service
  • Parking included

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Romantic Bungalow, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Yard
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Rooms

Premium bedding, minibar, in-room safe, desk

Heritage Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Colonial Family Suite With Jacuzzi

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for The Residence

Premium bedding, minibar, in-room safe, desk

The Residence

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

View from room

Colonial Suite Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000

What's nearby

  • Miniature Replicas of Angkor’s Temples - 2 min walk - 0.2 km
  • Royal Garden - 3 min walk - 0.3 km
  • Charles de Gaulle Road - 3 min walk - 0.3 km
  • Angkor National Museum - 7 min walk - 0.6 km
  • Siem Reap Royal Residence - 8 min walk - 0.8 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Phanha Khmer Restaurant - ‬4 min walk
  • ‪The Mansion - ‬11 min walk
  • ‪Brother Bong Cafe - ‬10 min walk
  • ‪Tonle Chaktomuk - ‬7 min walk
  • ‪បាយមាន់ វត្តពោធិលង្កា - ‬2 min walk

About this property

Heritage Suites Hotel

Luxury boutique hotel near Angkor Wat
Close to Pub Street, Heritage Suites Hotel provides an adjacent golf course, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this hotel. Indulge in a deep-tissue massage, a body wrap, and aromatherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 9 indoor pools and an outdoor pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Express check-in, babysitting (surcharge), and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Suites Hotel have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 55
  • Christmas Eve (December 24) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 120
  • New Year's Eve (December 31) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L001-100099777

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

Does Heritage Suites Hotel have a pool?

Yes, this property has 9 Indoor pools and an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Heritage Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Suites Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Heritage Suites Hotel?

Check-out is at noon.

Where is Heritage Suites Hotel located?

This family-friendly Siem Reap hotel is located near a boardwalk/promenade, within 1 mi (2 km) of Miniature Replicas of Angkor’s Temples and Pub Street. Charles de Gaulle Road and Royal Garden are also within 5 minutes.

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Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 233 out of 293 reviews
Rating 8 - Good. 45 out of 293 reviews
Rating 6 - Okay. 12 out of 293 reviews
Rating 4 - Poor. 3 out of 293 reviews
Rating 2 - Terrible. 0 out of 293 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

yong

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious Great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hafiz

Liked: Cleanliness, amenities, property conditions & facilities
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
Stayed 4 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosario A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful sanctuary at a perfect location!

Exemplary service, great location, friendly staff. I highly recommend this hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Rosario A A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great service, good food, spacious clean suites. Highly recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Stay !

Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, with excellent spa services.
Stayed 1 night in Feb 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private pool, and the staff were super accommodating and helpful.

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and kind staff Room was gorgeous Grounds terrific in a natural setting Very relaxing and calm
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
Stayed 2 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Stayed 4 nights in Jan 2024

8/10 Good

Lai Man Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023

10/10 Excellent

grazyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and comfortable stay

We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by chearful and friendly staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
Stayed 4 nights in Jun 2024

10/10 Excellent

Feres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A property where the whole staff makes feel like home. Very quiet safe and nice area, where you could walk 10-15mn to get to the main places. Food is also good.
Stayed 4 nights in Sep 2022

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Nov 2023

10/10 Excellent

Irela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.
Stayed 4 nights in Mar 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic ambience

Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellie Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Food, Staff, and Property

My partner and I had a wonderful stay here during our visit to Siem Reap. The property was beautiful, staff was lovely, and the tour we arranged through the hotel was perfect. The only negative for us was the bed was rather hard, which we have found a lot in Southeast Asia- so that may just be something to get used to here.
Stayed 2 nights in Oct 2022