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Angkor Palace Suite & Villa

5.0 star property
Travelers can practice their swing at the driving range or rejuvenate with spa treatments after exploring the vibrant streets of Siem Reap

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Angkor Palace Suite & Villa near Royal Garden offers a luxurious retreat with a driving range, sauna, steam room, spa treatments, three restaurants, an outdoor pool with a children's area, and activities like horseback riding, mountain biking, and mini golf.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 1 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 85 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per child: USD 65 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 85 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 9:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Angkor Palace Suite & Villa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–9:30 PM.

Is Angkor Palace Suite & Villa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Angkor Palace Suite & Villa?

Check-in start time: 2 PM; Check-in end time: 5:00 AM.

What time is check-out at Angkor Palace Suite & Villa?

Check-out is at noon.

Does Angkor Palace Suite & Villa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Angkor Palace Suite & Villa located?

This family-friendly resort is located in the city center, within 3 mi (5 km) of Angkor Night Market, Royal Garden, and Pub Street. Apsara Theatre and Angkor Wat are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Since several streets are under construction, so dusty, and restricted access to main entrance, even tuck tuck drivers get loss
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

SHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

超お勧めのホテルです。

大変満足しました。高級ホテルでロビーは重厚な感じでサービスもよく、お部屋は少し歩きますが、別棟で落ち着いた感じで、部屋は綺麗で広く、テラスがありたいへんよかったです。１１月でオフシーズンなので安く宿泊でラッキーでした。二人で１万ぐらいで、朝食付き、部屋の近くにプールがあり、半日のんびりできました。ぜひおすすめのホテルです。　SPAもねだんは外より高いですが、マネージャ-の対応も親切で明るく気持ち良い方でした。
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Matthias

Disliked: Staff & service

Nicht zu empfehlen !!!

Auf keinen Fall 5 Sterne ! Ist sein Geld nicht wert ! Wir waren als Familie über Silvester dort. Das gesamte Hotel war 3 Tage damit beschäftigt eine Silvesterparty aufzubauen ! Die Party sehr teuer für das gebotene! Sehr laut - 1 Pool war kaum nutzbar. Bei unserer Ankunft mussten wir 2 x das Zimmer wechseln da es gestunken hat. Nach der 1. Nacht zu 4. in einem Kingbett haben wir gegen Aufpreis ein neues Zimmer mit Extrabett bekommen. Das Hotel insgesamt könnte mal einen Anstrich vertragen. Die Mitarbeiter sind sehr bemüht - das war es aber auch ! Leider ein Reinfall !!! Frühstück ein Witz !
Stayed 4 nights in Dec 2019
Verified

8/10 Good

Seng Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we extended two more nights. Staff are knowledgeable and friendly.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Seng Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice landscape and luxurious hotel. Harmony to the nature.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

I was cheated with the reservation. They have two accounts on Expedia, I made it under the Angkor Palace Suite & Villa account at higher price, but that area of ​​the resort is closed, no services..... if I had known I would have made the reservation under Angkor Palace Resort & Spa account for half the price. It was a fraud.
Stayed 3 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

I was cheated with the reservation. They have two accounts on Expedia, I made it under the Angkor Palace Suite & Villa account at higher price, but that area of ​​the resort is closed, no services..... if I had known I would have made the reservation under Angkor Palace Resort & Spa account for half the price. It was a fraud.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

We had an exceptional stay here. It is very nice, spacious and comfortable. Our room had excellent air conditioning and was very nice and clean. Great pool and pool bar. The breakfast is nice and varied each day. Best of all were the staff who are extremely helpful and friendly. We'd definitely stay here again.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Matsuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3日間滞在。大変素晴らしい。

ホテルスタッフの接客や礼儀は快いものを感じました。 日本語のできるスタッフが常駐しているのも心強いものがあります。 朝食も素晴らしかったと思います。 レストラン夕食メニューは、手頃な値段の定食はありましたが、アラカルト風に料理を注文できると良かったと思います。緑の庭園が周囲を囲んでいたせいか窓を開けると蚊が入ってきました。 防虫剤などの備品があると良かったと思います。 部屋の電灯スイッチの扱いがわかりにくい。ベッドサイドのSWはどの電灯に対応しているのか？ またスタンドライトの調光SWが壊れているようでした。 細かい点は色々ありますがホテルとしての総合は素晴らしいと思います。 街の中心から少し離れていますので移動はホテル待機のトゥクトゥクを利用します。往復で＄7。食事・ショッピング・観光もちゃんと待っていてくれます。料金も安いので単発でお願いするよりも、一日チャータする方が結果的に良かったのではと思っています。
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and peaceful property

I stayed at the property for 3 nights with my friend. Staff was very friendly and helpful, arranging airport pickups at short notice. The room was spacious, environment within the property beautiful, the pool well maintained, and the free breakfast tasty. Perfect for family trips. The only thing is that it's about 4 km to the city center so we had to use the hotel shuttle or Tuktuk to get around. If you want to be closer to the crowd then this is not the place for you. Otherwise it wouls be a great experience.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I realised after I was moved to a new room that the room I was first given not freshly made for a new guest but was just a made bed. So I slept on a bed that's been slept in (yaiks!). But other than that I had a fantastic stay. Nat, the manager, was so helpful in just everything I need. He's just a very professional manager who went beyond what duty calls. Thanks Nat for making my stay at your hotel wonderful. I am a lone traveller and a first timer in your country. But you made it sure I am at home.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
the grounds are goregous. There are two pools noth beautiful in their own right. I loved how the main pool had several sections so that youdont have to be surrounded by other people if youdont want to be
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel but it’s only a bit far from the center
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great facilities. The entire facility was clean and well tended with friendly and always willing to help staff
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, our 7 night stay here was superb. Beautiful property. Amazing breakfast buffet both in terms of selection and quality. Nightly complimentary shuttle to Pub Street. The staff here are simply a cut above the rest - friendly and professional. If you go to Siam Reap, stay at this hotel - you will not be disappointed!
Stayed 7 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have emailed the hotel letting them know what a great time we both had there, and in Siem Reap, regards William.
Stayed 5 nights in Jan 2019
Verified

6/10 Okay

ACO

Liked: Property conditions & facilities
Disliked: Cleanliness
Not a 5 star resort. The public areas are wonderful, as is the design of the hotel; beautiful. That being said, the breakfast is plentiful, but not high quality. Staff in the breakfast restaurant is just ok. The room seems clean... but... when looking for something found a dirty sock (not ours by the way) on an extremely dirty floor under the bed (yuck!!!)
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全てホテルで手配して頂いて、素敵なアンコール遺跡観光旅行ができました。

スタッフの皆さんはとても親切で快適な滞在になりました。現地でのスケジュールを全く決めていなかったのですが、チェックインの時に日本語のできるスタッフの方に相談させて頂いて、全て手配して頂きました。ディナー付きショー２日間、日本語ツアガイドとタクシーの手配２日間。どれも適切なお手配でした。是非にと勧められた「スマイル・オブ・カンボジア」は見応えがあってなかなかのものでした。 無料クリーニングサービスやクラブラウンジも有効に使わせて頂きました。スマホの充電がUSB端子が室内に無くてでできなかったのですが、フロントで対応して頂きました。往復の無料送迎も適切で、３泊４日を通して快適な滞在をさせて頂きました。
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome , superb friendly staffs , nice open air lobby with natural fresh air ... Great green garden
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Jack.K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay with home experience. We got warm welcome from airport smiles and gentle driver, till our room. Room so spacious with good view as well as with private balcony, and was full set up with fresh fruits, flower, cool room and full arranged even over our expectations. Staffs friendly and helpful. Foods extremely good and you will be pleased with their Spa service too. On our departure day - we got free late check out til 2pm, very great full and helping us to have more time relaxing in their beautiful hotel till we continue our journey. Thanks for being so accommodating to us and we would like to recommend this to our friends , we would come here again!
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool view , spacious room with private balcony
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Sph.K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Suite Retreat in Siem Reap We really happy of what we got from the beginning our arrival at the airport throughout the stay and until our last day which is departure day with their warm service. Staffs were brilliant, this is not our first time to Siem Reap, we know that Cambodian staffs were generally friendly and helpful which was what we have from this property. They always smiled to serve us, they went beyond their limits to be sure that our stay were completed with happiness and restful. We went for a dinner on the third night of our stay at their great dinning venue with house wine- truly amazing and foods were fantastic, love khmer foods. The location was perfect too as it was convenient quiet, and stand by Tuk Tuk or their free shuttle bus service from the hotel to shopping center. All available here, highly recommend this place and thanks for all staffs for their excellent jobs !
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Lovely lobby with their great natural open air ... Huge landscape ... Super green hotel !
Stayed 1 night in Dec 2018
Verified

6/10 Okay

hyo seon

Liked: Cleanliness, property conditions & facilities

별로였습니다

침실. 웰컴과일 등은 만족스러웠으나.풀빌라룸 수영장은 너무 작았고..풀장 내부가 청소가 안되었는지 미끄러웠으며 가장자리에서는 넖은범위에서 젤리같은 것도 만져졌습니다..또한 12시 체크아웃을 해야하기 때문에 조식먹고 좀 쉬려했는데 조식먹으러나간 사이 메이드가 들어와서 청소를 하고있었고..자리를 비울생각을 안하고 청소를해서 결국 언성을 높이니 나갔습니다.. 그런것들이 좀 불편했습니다..400불 가까이 지불했지만 가격대비 전혀 만족스럽지않았습니다.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019