Hotels near Sian Ka'an Biosphere Reserve

"Staff were all wonderful! In particular, Julio our concierge. He was very responsive and great at accommodating all of our needs. Thank you for making our stay that much better!"

"Great spot! The staff consistently go above and beyond to make you feel right at home. Ricardo, in particular, takes exceptional care of guests and ensures all your needs are met with professionalism and warmth. Always a pleasure staying here!"

"This property uses a system of code bar to enter the property since there is no staff after 6pm. The code bar was sent to my phone but never worked. I had to call the security guard every night to be able to enter and jump the gate in the day time to enter. Every day in the morning the staff recheck the code bar but it never worked. The parking is located 400 meters from the property and across the street. The gate is always closed and locked down. Every time I needed to park my car, which occurred at least two times a day, I had to leave it in front the gate walk to the hotel front desk or call the security. Someone would then walk back with me and unlock the parking gate. One day a police man came to inquire why I had left my car in front of the gate! I explained him why he was not pleased! This is an embarrassing situation no one wants on a vacation. Every time I needed to go out using my car someone had to come with me to unlock the gate. This was very enoying and made my stay there unpleasant. The roof top pool and lounge which was displayed in the pictures was closed for repairs. This was a disappointment since this was one of the factors that attracted us to that hotel! I would never reserve that place again."

"Fantastic stay!"

"The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!"

" everything was great from the food to the rooms, property & beach and location i wouldn’t change a thing"

"We were not aware that from 11am to 7pm that techno music would be pounding on the beach. It was not contained. When we were in our room for a mid-day relaxation break, it was very loud. Not the relaxing time we hoped for. It’s nice to be able to hear the ocean, especially when the waves are crashing. No such luck for 8 hours per day. "

"It was paradise. The only problem is the road from Tulum which is in impossible conditions"

"The grounds are very nice and we had great looks at a ton of really cool birds during our stay. There were some issues in the bathroom with a water leak and bad smell but we kept the door shut and put down some towels. The beds were very comfortable and the rooms were good overall. The pool is very nice and quite unique. I would love to stay here again!"