"The facilities are alright. But big room to improve on the management. First of all, our kid was so excited about the Easter egg hunt but the eggs were taken by older children before the hunt. In a previous ingenia there was an Easter bunny who hid the eggs when the hunt was about to begin. Much better planning.
Also, the tennis court didn't require booking. That means some family could hang around and muck around for the whole day. It will definitely cause conflict or argument if you walk up and ask them to hurry up. In short, 4-start facility, 1-2 star management."