"DO NOT BOOK. UNFIT TO STAY IN BUSINESS.
I wanted to contact property to notify late check-in. I called four/five times, nobody picked the call. I arrived around 7pm, found an afterhours contact number, called at least five times, no response. Eventually a person texted me with a lockbox code for room 8. I opened the box, there was no key (photo taken). Photo sent to hotel person, gave me code for room 12. A short while later a lady came down and started accusing me of stealing room 8 key, used extremely abusive language. She texted me with remarks ‘fxxxing dog’ which she later unsent.
The lady told me that she is going to call cops. I went to Toowoomba Police Station and reported the incident. Due to the behaviour, risk to self and belongings, I didn’t stay and booked another hotel for the night.
While I did not except a luxury experience in a budget hotel, this was quite extraordinary."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
