Shimotsuke Hotels

"I don’t get why there are so many foreign workers. At the check-in and the housekeeping. It’s subtle details but they’re Japanese is not fluent, or they don’t smile immediately when they see you, or immediate greet you. I shouldn’t have to walk up and say hi first for them to look up. And non-customer related conversations should be done quietly behind. I want to be treated as a customer, not someone who is just someone to be attended. Also regardless they are housekeeping, it is Japanese custom to smile, bow, and be greeted. Also why do I have to speak English in a Japanese hotel? They should understand Japanese."

"The WiFi didn't work and the excuse the staff gave me was that my computer was an older model. I have never had any trouble with any other hotel before nor since."

"It was a nice hotel. Airy and well designed. But there was no cafe available for breakfast .The location is a bit far from the main city area. "

"Excellent Route Inn. Really busy at breakfast at 6:30, due to a big group all dining first thing. Delayed our start by 30min. Not the hotel’s fault. Staff were amazing. "

"Fairly new Hotel. No dinning restaurant however hotel provides free snack for the first 100 guests 8 PM to 11 pm. Our snack was sashimi rice with hot soup and pickles. Hotel staff refer a Restaurant nearby. The restaurant was very good. The hotel breakfast was wonderful."

"The typical business hotel done right. Affordable, clean, quiet, comfortable and near the train station. Plus it comes with free breakfast which is a rarity nowadays. Lines for breakfast can get long at opening time, so it's good if you can wait it out until about an hour later."

"Very close to Utsunomiya station on the West end and connects to a 7-Eleven below. Staff can speak some English and very polite and courteous. Rooms are spacious, clean, and having a washing machine and dryer on the second floor really helps. Would definitely stay again and already have. "

"Very kind staff but room was very tiny"

"Great hotel, friendly staff and comfortable room. "