"The hotel is an old building, grade 2 listed, and as such is harder to maintain, but a lovely place to be - so you have to be a little forgiving regarding the quirks and the odd mishap. We were given a better room than the one booked - it faced the road and the traffic was a bit noisy, but we weren't bothered by it. You do hear through the walls a little more than I'm normally used to, but again, no real problem. Everyone we dealt with was really pleasant and helpful. Sometimes you have to ask for things that would normally just be available - but we did, and they were always provided. The local draught beer was good, as was the Sunday roast that greeted us on arrival. Car parking is excellent, breakfast not the best we've had, but quite OK. We also had one evening meal, which was very good. Room service was a bit hit and miss, in that we were not valeted on one day when we had put the "Please clean" sign out. The following day everything was cleaned through to a very high standard. The hotel is nicely placed, we enjoyed visiting the Roman ruins and walking the riverside paths, and journeys out to the various places we wanted to visit were very easy, with the hotel having a direct connection to the A1(M). We'll certainly consider booking again - there's lots we still want to visit!"
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