Luxury Hotels in Shepton Mallet, England

"Good sized room"

"Great location and helpful staff. Room was a good size but the bathroom was very small "

"I love the spa and breakfast here, one of my favourite hotels. "

"Fantastic hotel, my room was extremely clean and the staff were very friendly. Also a lovely dinner in your Miller & Carter restaurant. Perfect location and the underground carpark is great and a good price £17 for 24hrs. I am looking forward to staying again. "

"Beautiful and relaxing stay at Montigo Resorts over Easter. The staff were friendly and helpful, the property and the grounds are beautiful. The spa was really special, not busy and a real treat. Breakfast was plentiful and not too busy. We'd definitely come back!"

"Nice location! Accommodating staff"

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"The staff were super helpful and went above and beyond to accommodate my needs, and I was only staying one night. "