Shenandoah Valley hotel rooms a the Independent

"Photos look much better than actual facility."

"Great location, convenient and love Monty’s and like the breakfast buffet option this year, as opposed to the “university level” cafe. Parking was easy and check-in smooth. HOWEVER, usually a pleasant stay at the Madison. This is my 3rd straight year working an event there. Unfortunately, the staff seemed to be “mailing it in” in terms of service this year. Ok, housekeeping is “by request”, by it took 3 requests on a given day to get just a little service to my room. If you ask for “coffee service”, apparently it’s not clear that includes clean cups and compliments (cream and Sugar), not just a couple Keurig Cups. It took 2 more calls to get it right, along with empty trash cans and clean towels Maybe could have explained it away as isolated, yet the conference had problems with coffee service on Monday and the happy hour bar was late on Tuesday. Generally, a good stay with good amenities for the price. "

"I have stayed here 2 other times. For the affordable price I think it’s a great value! The hotel looks new! The rooms were very clean, and updated. the breakfast was better than I expected - there are several choices, including hot food! When traveling through VA, I always choose this hotel. "

"Maid tried to walk in my room 2 times without knocking before 11 am checkout time. I have a dog and she wouldnt close the door after she saw we were still there. Very unprofessional. "

"Yes "

"Great staff, easy check in/out. Room is always in great condition, up to date, and clean. Breakfast is very good with options and freshness. Great place to stay, also very convenient to the airport for early flights."

"There is not a lot of parking, so plan accordingly. We were lucky enough to get the last spot when we got there after going to a bar late at night. The door is a really hard close even on the accessible room my friend stayed in. The amenities were great, you can tell the building is very new! Most of the staff were amazing, and everything was very clean! "

"Excellent room, clean and pleasant facility, fair breakfast."

"Everything was perfect, surprised by the $20 parking."