Shasta Cascade hotel rooms a the Oxford Suites

"Stayed 2 nights for work. Broken appliances on property. Nearly every wall within the room was scuffed from furniture rubbing the paint off. Holes in the bathroom from towels rods or something being ripped out. No counter space at all in bathroom, just a wall mounted sink. Coffee maker and cups in room, but no coffee provided. Room was “refreshed” on my second day while I was out, bed was never made, all towels replaced even hand towel hanging up, however one of the body towels had har all over it from someone’s hair cut, prompting a second shower for me and using a hand towel to dry off. Disgusted by that event, couldn’t wait to leave. Staff did not ask how stay was, probably aware of the conditions. Was given a handicap room without requesting one, not sure if that’s all they had, would have liked to have had the option. Appreciated the late check-in option. "

"I had a wonderful stay! The hotel was clean, comfortable, and beautifully maintained. The staff was exceptionally friendly, welcoming, and helpful throughout my visit. Everyone went out of their way to make me feel comfortable. I would definitely stay again!"

"Clean nice relaxing stay"

"The bathroom was dirty looked like there was chocolate milk or something down the side of the tub and on the door frame. The toilet seat was dirty as well. I carry Clorox wipes with me. I cleaned the toilet my self. I asked for extra towels. I have very long hair, and my partner is tall. We need 2 towels each. The bathroom was stocked with only 2 towels and no washcloths. I never did get extra towels. Probably better, not sure if the tub would leak or not anyway. The bathtub was worn out, the enamel worn off. The bed had a valley that I got stuck in repeatedly in the night and I could not access the WiFi at all. The a/c didn't cool the room very well either. The refrigerator did not keep the food cold(I don't think it worked) and there were burned out light bulbs in the vanity above the bathroom sink. Stained carpet normally doesn't bother me; however, when it makes your feet dirty it does. This place needs serious cleaning help and a major overhaul."

"New building Comfortable bed Clean bathroom with good shower This chain is reliable "

"friendly staff, convenient location!"

"Staff was very nice. Clean room. Laundry room is great. "

"Easy parking - beautiful grounds and space. Great location."

"Well maintained"