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Regal Riverside Hotel

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Outdoor pool
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
View from room

Overview of Regal Riverside Hotel

Regal Riverside Hotel

4.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
34-36 Tai Chung Kiu Road, Sha Tin

Explore the area

  • Popular LocationNew Town Plaza13 min walk
  • Popular LocationTen Thousand Buddhas Monastery16 min walk
  • Popular LocationTsang Tai Uk Village19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)34 min drive

Room options

About this area

Sha Tin

Regal Riverside Hotel is located in Sha Tin Wai, a neighborhood in Sha Tin, and is in a shopping district and on a river. Hong Kong Heritage Museum and Tsang Tai Uk Village are cultural highlights, and some of the area's notable landmarks include Ten Thousand Buddhas Monastery and Che Kung Temple. Traveling with kids? Make time for Snoopy World, or check out an event or a game at Sha Tin Race Course. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Prince of Wales Hospital - 11 min walk
  • Sha Tin Park - 11 min walk
  • New Town Plaza - 13 min walk
  • Ten Thousand Buddhas Monastery - 16 min walk
  • Tsang Tai Uk Village - 19 min walk

Getting around

  • Hong Kong Sung Wong Toi Station - 10 min drive
  • Hong Kong Sha Tin Station - 11 min walk
  • Hong Kong International Airport (HKG) - 35 min drive

About this property

Regal Riverside Hotel

4-star eco-friendly hotel revitalized in 2021 and located in the heart of Sha Tin Wai
Consider a stay at Regal Riverside Hotel and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Be sure to enjoy a meal at any of the 8 onsite restaurants. Free in-room WiFi is available to all guests, along with 2 bars and a health club.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 13 meeting rooms, smoke-free premises, and wedding services
  • Luggage storage, an elevator, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and proximity to public transit
Room features
All guestrooms at Regal Riverside Hotel feature perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak well of the comfortable, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Electric kettles, daily housekeeping, and phones

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Self parking on site (HKD 240 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Breakfast available for a fee: HKD 262 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • L'Eau Restaurant
  • Avanti Ristorante
  • Taiwan Delight
  • Regal Court
  • Vi

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Conference space (5909 square feet)
  • Meeting rooms - 13

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - October 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

82% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2023 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night (for guests under 18 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: HKD 262 per person (approximately)
  • Self parking fee: HKD 240 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Free WiFi in public areas is limited to 30 minutes per day

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Frequently asked questions

Does Regal Riverside Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Regal Riverside Hotel?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Regal Riverside Hotel on Oct 5, 2022 start from P 4,730.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Regal Riverside Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regal Riverside Hotel?

Self parking is available for HKD 240 per day. Limited spots are available.

What time is check-in at Regal Riverside Hotel?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Regal Riverside Hotel?

Check-out is at noon. Late check-out is available for a fee (amount may vary).

Where is Regal Riverside Hotel located?

This family-friendly Sha Tin hotel is located on a river, within 1 mi (2 km) of Sha Tin Park, Ten Thousand Buddhas Monastery, and Snoopy World. Tsang Tai Uk Village and Hong Kong Heritage Museum are also within 1 mi (2 km). Hong Kong Sha Tin Station is 11 minutes by foot and Hong Kong City One Station is 13 minutes.

Can I cancel my reservation for free at Regal Riverside Hotel and receive a full refund?

Yes, Regal Riverside Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Regal Riverside Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 262 out of 1002 reviews
5 - Excellent 26%
Rating 4 - Good. 452 out of 1002 reviews
4 - Good 45%
Rating 3 - Okay. 154 out of 1002 reviews
3 - Okay 15%
Rating 2 - Poor. 79 out of 1002 reviews
2 - Poor 8%
Rating 1 - Terrible. 55 out of 1002 reviews
1 - Terrible 5%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Daisy
Traveled with partner
Many restaurants nearly the hotel
Stayed 1 night in Jul 2022

4/5 Good

King Chi
Liked: Amenities
免費升級到大的房間,雖然有點舊但整體舒適,供應齊全。 電話長期沒有職員接聽,需改善。
Stayed 5 nights in Jun 2022

4/5 Good

Chi Sing
Stayed 2 nights in Jun 2022

4/5 Good

Paw clifton
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big room ,clean and tidy
Stayed 1 night in Jun 2022

4/5 Good

Paw clifton
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room ,big nice anf clean, suits for big fam and nice location
Stayed 1 night in Jun 2022

4/5 Good

CHUN KIN
Traveled with partner
Liked: Cleanliness, staff & service
good location and very nice river view
Stayed 1 night in Jun 2022

5/5 Excellent

Hung Ming
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Stayed 1 night in May 2022

4/5 Good

Ngai Claudia Yee
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I stayed for a total of 7 nights. My biggest issue is that the rooms were incredibly dusty, especially in the less noticeable areas such as cupboards, top of the beds and inside the wardrobes which was shocking and gross. That being said, I contacted the staff, they allowed me to pick from two other rooms, which were both dusty unfortunately. In the end they upgraded my room and sent a cleaner up to amend the issue. I suspect due to covid, rooms have not been used and have been left dusty, but they should have been thoroughly deep cleaned before guests arrive. Other than that, no other issues, the staff were relatively helpful and addressed the problem. Though it was exhausting having to manoeuvre from room to room after a long day trying to find a clean one. The amenities were passable in the room. It is noticeable that the hotel is a bit older. My only complaint about the room is the fridge. I didn’t dare to use it, as it was no where near cold enough. Unlikely I would stay here again, the hotel itself is fine enough, but the maintenance of the hotel is subpar.
Stayed 7 nights in May 2022

5/5 Excellent

Ian Joseph
Stayed 4 nights in Apr 2022

4/5 Good

WAI MAN WILMA
Stayed 2 nights in Apr 2022