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Cycad Palm Hotel

3.5 star property
Hotel in Serowe with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Cycad Palm Hotel

Food and drink
Premium bedding, individually decorated, individually furnished, desk
Front of property
Property entrance
Interior entrance

Reviews

4.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

View all photos for Premium Double Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Premium Double Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, 1 Bedroom

Premium bedding, individually decorated, individually furnished, desk

Premier Twin Room, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Located in Serowe, Cycad Palm Hotel is in the business district. Local points of interest include Royal Cemetery, Khama III Memorial Museum, and Serowe Stadium.
Visit our Serowe travel guideOpens in a new window
Map
Plot 25139 Dinokwane, Serowe

What's nearby

  • Royal Cemetery - 5 min drive - 6.8 km
  • Khama III Memorial Museum - 5 min drive - 6.8 km
  • Serowe Stadium - 8 min drive - 7.9 km
  • Khama Rhino Sanctuary - 8 min drive - 9.4 km
  • Engen Mall - 25 min drive - 46.3 km

Restaurants

  • ‪Morning Star Bar - ‬9 min drive
  • ‪Serowe Hotel - ‬4 min drive
  • ‪Pk Restaurant - ‬10 min drive
  • ‪Tsholofelo bar - ‬10 min drive
  • ‪Chicken Licken - ‬7 min drive

About this property

Cycad Palm Hotel

Hotel in the business district
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at Cycad Palm Hotel. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • English breakfast (surcharge), a 24-hour front desk, and an elevator
  • Meeting rooms and smoke-free premises
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • 7 bathrooms with deep soaking tubs and free toiletries
  • 56-inch LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: USD 12 for adults and USD 8 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • 7 private bathrooms
  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 56-inch LCD TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 12 for adults and USD 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Cycad Palm Hotel Serowe
Cycad Palm Hotel Gaborone
Cycad Palm Gaborone
Hotel Cycad Palm Hotel Gaborone
Gaborone Cycad Palm Hotel Hotel
Hotel Cycad Palm Hotel
Cycad Palm
Cycad Palm Hotel Hotel
Cycad Palm Hotel Serowe
Cycad Palm Hotel Hotel Serowe

Frequently asked questions

Is Cycad Palm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cycad Palm Hotel?

Self parking is free at this property.

What time is check-in at Cycad Palm Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Cycad Palm Hotel?

Check-out is at 11 AM.

Where is Cycad Palm Hotel located?

Situated in the business district, this hotel is within 6 mi (10 km) of Royal Cemetery, Khama III Memorial Museum, and Serowe Stadium. Lipscombe Monument and Palapye Junction are also within 25 mi (40 km).

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Cycad Palm Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Orefitlhetse

Disliked: Staff & service, amenities, property conditions & facilities
Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing stay at Cycad Palm Hotel...

The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020