Sergenaux Vacation Rentals

"Room was very quiet and dark for sleeping. Clean basic room. Secured parking."

"Good clean hotel."

"A very comfortable stay in a beautiful historic building, really comfortable bed, so quiet and yet right in the middle of lovely Arbois. Kind and friendly staff. Would definitely stay again!"

"Safe parking"

"Clean and convenient. "

"Lovely hotel. Caroline on the front desk was friendly, helpful and professional. Suitable parking for motorbikes. Easy to walk into the centre of town in15 mins. Breakfast was nice and plentiful. Didn't take dinner but menu looked good and reasonably priced. Nice well stocked bar. Some nice touches including water in reception and fridge in rooms. Will definitely stay here again if travelling this way."

"this is a charming old building near the village center, but really only two star quality. We arrived at 2030 right after check-in time, and there was no clerk no staff in sight. We waited 10 minutes, then walked around the town. When we return, the receptionist was very accommodating. She made us some reservations for dinner and lunch the next day. The room was two flights of stairs with no elevator. The hallway was not clean, with cleaning carts and supplies stacked in the hallway. No coffee or shower soaps. The air conditioner was very difficult to operate and stopped running in the middle of the night. next morning we were running late because we didn’t sleep well. Checkout was 1100. At 11:10 and 1120 we got impatient phone calls from reception. Even though there was no cleaning staff on the floor. we checked out at 11:25 and again we’re lectured by the receptionist. I asked her to cancel our lunch reservation because we were not hungry. She said that is not very considerate. All at all, the experience left us upset and unhappy. "

"The stuff doesn't speak English, the room had terrible smell and the WiFi was non existent."

"Personnel très gentil, endroit impeccable "