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Comfort Hotel Sendai West

3.0 star property
Hotel in Sendai with free breakfast and a 24-hour front desk

Choose dates to view prices

Located in Aoba Ward, this hotel offers practicality and genuine hospitality. Guests love the free breakfast buffet, convenient dry cleaning, reliable in-room WiFi, and hassle-free luggage storage. Proximity to public transit makes city adventures easy.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is P2,759
P3,035 total
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021

What's nearby

  • Aoba-dori Avenue - 1 min walk - 0.1 km
  • Asaichi Morning Market - 2 min walk - 0.2 km
  • Nishikicho Park - 8 min walk - 0.7 km
  • Kotodai Park - 11 min walk - 1.0 km
  • Sendai Anpanman Children's Museum & Mall - 14 min walk - 1.2 km

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 31 min drive

Restaurants

  • ‪そばの神田 東一屋 南町通り店 - ‬1 min walk
  • ‪ドトールコーヒーショップ 仙台南町通り店 - ‬1 min walk
  • ‪味の牛たん 喜助 - ‬1 min walk
  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪斎藤惣菜店 ころっけや - ‬2 min walk

About this property

Comfort Hotel Sendai West

Hotel located in Downtown Sendai
Comfort Hotel Sendai West provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), express check-out, and express check-in
  • An elevator, luggage storage, and a front-desk safe
  • Multilingual staff, a vending machine, and a water dispenser
  • Guest reviews give good marks for the proximity to public transit
Room features
All 202 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 20-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Similar properties

Front of property
Daiwa Roynet Hotel Sendai
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,028 reviews
The price is P3,755
P4,131 total
Nov 24 - Nov 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,530 per night)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1530 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Frequently asked questions

Is Comfort Hotel Sendai West pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Hotel Sendai West?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Comfort Hotel Sendai West on Nov 24, 2025 start from P 2,758.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1530 per night.

What time is check-in at Comfort Hotel Sendai West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Hotel Sendai West?

Check-out is at 10:00 AM.

Where is Comfort Hotel Sendai West located?

Located in Downtown Sendai, this hotel is steps from Aoba-dori Avenue, Asaichi Morning Market, and Sendai Ginza Street. Sendai City Tourist Information Center and Mitakisanfudoin are also within 5 minutes. Sendai Station and Sendai Aoba-dori Station are within a 5-minute walk.

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Comfort Hotel Sendai West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 349 reviews
Rating 8 - Good. 134 out of 349 reviews
Rating 6 - Okay. 48 out of 349 reviews
Rating 4 - Poor. 16 out of 349 reviews
Rating 2 - Terrible. 3 out of 349 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chiemi

Liked: Amenities
Great location. A few minutes walk from the station and everything is near by
Stayed 1 night in Sep 2025

8/10 Good

Kwong Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, close to the station and providing complimentary breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, near the station but quiet, there is convenient store, car rental company and restaurants around.
Stayed 1 night in Oct 2024

10/10 Excellent

marilyn

Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023

6/10 Okay

SHINICHIRO

Disliked: Property conditions & facilities
The location is very nice!!!
Stayed 1 night in Jul 2023

10/10 Excellent

CHENG-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 3 nights in Jun 2025

10/10 Excellent

Chookiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024

10/10 Excellent

Norona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with nice staff! Walking distance from Sendai station to hotel in 5 minutes, lots of restaurants and big shopping malls around. The hotel provides free breakfast and the room is clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, Money worth.

Good location, comfortable room, superb breakfast.
Stayed 2 nights in Apr 2023

10/10 Excellent

Pak Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Old building but they kept it clean. Friendly and helpful staff. Very convenient location from and to Sendai Station. It has laundry facility at cost, simple breakfast is included.
Stayed 5 nights in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Just few minutes walk to JR station. Room is typical Tokyo small room but clean and sleek.
Stayed 4 nights in Oct 2024

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities
Regular japanese hotel, breakfast included. The personnel is kind. The position of the structure is good
Stayed 12 nights in Feb 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service - you get what you paid for

The toilet was somewhat small, and there was a step at the entrance that caused me to trip a few times. The breakfast was nutritious and offered a variety of options, though the selection remained largely the same with only minor daily changes. Overall, the service and hospitality were excellent.
Stayed 5 nights in Dec 2024

6/10 Okay

Nai Shun

Property is a bit old
Stayed 3 nights in May 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

4/10 Poor

Elle

Liked: Cleanliness, staff & service, amenities
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Could be better

The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Stayed 1 night in Jan 2023

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while. The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US. Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.

8/10 Good

Kinya

Liked: Cleanliness, property conditions & facilities
無料朝食は充実していてよかった
Stayed 1 night in Nov 2025

4/10 Poor

HANAE

Disliked: Cleanliness, staff & service, amenities
部屋に何匹か小さな虫がいました
Stayed 1 night in Oct 2025

8/10 Good

kenji

Liked: Staff & service, property conditions & facilities
駅近く便利でした
Stayed 1 night in Oct 2025

8/10 Good

kazuko

Liked: Cleanliness, property conditions & facilities
交通の便、食べる所も、近くにあるので、行動の制限なくて、ラクだし、メイン通りより、一本中の通りなので、比較的静かで、良い ただ、欲いえば、トイレなど水回りが、もう少し、広ければと思う バスが、使いにくい
Stayed 3 nights in Sep 2025