"We chose this hotel because it was advertised as pet friendly, and we were told in advance that pets should not be left alone for long periods, with a local dog sitter service recommended for longer outings.
As this was our babymoon getaway, we wanted to make sure everything went smoothly and followed the hotel’s guidance carefully by arranging the hotel-recommended dog sitter so our dog was supervised the entire time we were out.
Despite this, we later received complaints about barking when guests walked past the room, and only after that were we sent a much stricter pet registration form that had not been clearly communicated during booking or check-in. When reviewing the hotel website, I could not find the same wording or level of detail in their published pet policy.
The timing made it feel more like a warning than a supportive, solution-focused approach, especially since we had already arranged the hotel-recommended dog sitter and were actively trying to be responsible pet guests.
To be fair, the hotel later clarified that the barking occurred mainly when guests walked past the door and noted that “these things happen.” However, the experience left us feeling quite stressed and overly cautious for the rest of our stay, especially given the high-traffic location near the elevator.
The hotel itself is lovely, but it may not be the most relaxed option for dog owners, particularly for dogs sensitive to hallway activity."