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"Generally the hotel was in need of refurbishment.e.g. chipped paint, stained ceilings, a broken lock on our en suite door. Small but noticeable things."

"We stayed 3 nights and was told that if we didn’t agree to confirming breakfast at check in for each morning then the charge would go from £10.00 per person to £12.50 per person. That is just a rip off! We decided to eat breakfast in Fort William each morning at Wetherspoons and have dinner out of the hotel as a protest! It wasn’t about the extra charge entirely, but the principle! In my opinion we should be able to choose in the morning if we want to eat at the hotel. At that time we should be charged £10.00 per person not the elevated cost of £12.50."

"We LOVED this hotel! So incredible! The grounds are beautiful! You feel like you are living in the highland of Skye. The rooms were comfortable and so unique. The main hotel building was stunning and the staff was so friendly. The food was incredible. I HIGHLY recommend this hotel. Prefect Isle of Skye experience."

"Great hotel in a convenient location. Breakfast was awesome and the staff was wonderful. Would absolutely stay here again! "

"Room was small (only about 18” on each side of the bed) which made luggage and clothes difficult to manage. Bathroom was nice with heated floors. Room was dark, which didn't make it feel clean. Breakfast was good. Overall it was really expensive (~250 pounds) for one night, which seemed very overpriced for what we received. Not sure I would stay here again."

"It took 45 mins to check in as the reception staff kept checking in bus tours instead of dealing with people in a first come first served basis. Very poor service. I won’t be staying here again"

"We stayed one night in Oban in our way from Inverness to Glasgow. A bit of a detour, but worth it. We booked last minute. The hotel has a superb view of the bay. Unfortunately we timed it with a large group of tourists staying there, and this seemed to have overwhelmed the staff a bit. We couldn't park in the hotel, and parked in the street overnight. That was ok. The staff accommodated that we could have breakfast earlier than the booked time. It was ok for one night stop, but maybe not more. Under different circumstances had the hotel not been busy with large group of tourists, I am sure the experience would have been much better."

"Wonderful hotel close to the town. Short drive to a famous chocolate shop. A very lovely stay."

"Steps away from the train station made it ideal for us! The staff were very accommodating. The hotel is like a warm Scottish hug. Do enjoy the “Tea for Two” and enjoy the lovely and Royal libby."