Sasazu Hotels

"Nice clean and spacious room with excellent support from hotel staff"

"Nice service. Room is spacious & tidy. Only the public bathroom is a bit small. "

"Awesome!"

"We did not realize that dinner and breakfast was not included even though it said kaiseki meal in the description. One of the nearby restaurants was closed and the other would not seat foreigners. The staff did offer to call us a taxi to take us to a restaurant 10 minutes away, but we ended up eating snacks from the hotel store for dinner. Luckily we were able to add on breakfast the following morning. But our room was wonderful, staff was helpful, and the property was gorgeous."

"We stayed in the Double Room, Non Smoking (15 sqm). The room is compact but efficient, with a small bath tub in the bathroom and a humidifier that you fill with your own water before switching on. Free hot drinks are available at the lobby throughout the day. Check in was smooth and straightforward, and the hotel already had our Expedia reservations ready. As with most Japanese hotels, copies of our passports were taken at registration. Coin laundry facilities are available at the lobby, along with vending machines for drinks and beer. The washer costs Y200 for a 31 minute cycle, detergent is Y30, and the dryer is Y100 for every 10 minutes. The location is excellent. The hotel sits just across the road from Toyama Station and is also beside a Family Mart, making it very convenient for quick snacks and essentials. A shopping mall with multiple food options is within short walking distance. Luggage delivery via Ta-Q-Bin was easy to arrange. Each bag requires its own slip, and the process was handled efficiently by the hotel."

"Check out was smooth and good. I was able to check out early and was given a refund with a small cancelation feel. I mistakenly reserved a smoking room which was my mistake but I was unable to change the room due to no vacancies. Amenities were very good and the room was comfortable for the price. It was conveniently located and near the main station. "

"Clean hotel with great staff. Main downside is the settings for the air are low, medium, or high, so no control over a thermostat."

"Older property, but great service from the staff and the happy hour hospitality is a wonderful way to end a long day!"

"Very good location and direct link to train station. Staffs are friendly "