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Hotel Italia

3.0 star property
Relaxation awaits at this Novo Sarajevo retreat where guests unwind in the indoor pool and sauna while enjoying local flavors from barbecue grills

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Hotel Italia offers travelers a peaceful escape with its welcoming rooftop terrace and complimentary breakfast buffet. Guests appreciate the sauna facilities and find the indoor pool perfect for a refreshing swim after exploring the city.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to April 30:
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per stay, plus a deposit of EUR 20.0 per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 20.0 per stay
  • Pet fee: EUR 20 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Frequently asked questions

Does Hotel Italia have a pool?

Yes, this property has an indoor pool and a children's pool. The pool is closed seasonally each year from October 01 to April 30.

Is Hotel Italia pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 20.0 per stay and a fee of EUR 20 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Italia?

Check-in begins at 1 PM.

What time is check-out at Hotel Italia?

Check-out is at noon.

Where is Hotel Italia located?

Located in Novo Sarajevo, this hotel is within 1 mi (2 km) of University of Sarajevo, Jewish Museum of Bosnia and Herzegovina, and Sarajevo Jewish Museum. National and University Library of Bosnia and Herzegovina and Vrelo Bosne Park are also within 1 mi (2 km).

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

6.0

Location

7.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 29 reviews
Rating 8 - Good. 16 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Temporary closed
Stayed 1 night in Jun 2021
Verified

8/10 Good

Khaled

Liked: Staff & service
Lovely place and staff Thanks for everything I hope I come next time
Stayed 6 nights in Oct 2019
Verified

4/10 Poor

Simone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem longe de tudo.

Longe de tudo, se vc está a pé! Não vale o preço. Café da manhã bem ruim. Cama ruim.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä hinta-laatu -suhde. Monipuolinen aamiainen. Ystävällinen, palveleva henkilökunta.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

José

És un hotel básico. Lo que no me gustó es que está anticuado. Le falta reformas. No ok
Stayed 1 night in Sep 2019
Verified

8/10 Good

alexandre

Liked: Cleanliness, property conditions & facilities

Hotel ostalgique

Halte pratique près de la gare ferroviaire et à bas prix. Hotel au charme du temps de la yougoslavie. Interessant etablissement.
Stayed 1 night in Aug 2019
Verified

8/10 Good

pierre

Liked: Cleanliness, staff & service, room comfort

Pour une nuit c'était suffisant

L'hôtel est bien, il y a un parking du wifi un billard, le petit déjeuner est bien, par contre il est un peu loin du centre et un peu vieillissant. Des détails quand on est de passage mais tout de même. L'équipe est très accueillante et parle très bien anglais.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. Breakfast service is excellent. Although there was an ad for spa, it wasn't available, there was only swimming pool and sauna. There are three shops nearby which is amazing. I had a great time there
Stayed 9 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt til prisen

Et godt, gedigent familehotel i den billige ende. Hotellet ligger 25 min. gang fra togstationen og rimeligt centralt i Sarajevo, men udenfor turistmylderet i den gamle bydel. Gode muligheder for at se de dele af byen, hvor de lokale går i byen.
Stayed 6 nights in Jul 2019
Verified

6/10 Okay

Asher Harrison Joshua

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed the pool was closed.

Service and the hotel itself was good, although quite old-fashioned. The pool had been closed since the winter, and wasn't due to be re-opened until a few days following my stay. This wasn't listed on the Hotels.com listing, and I specifically chose this hotel for the pool and sauna, which were unavailable. The hotel is located a 45-minute walk from the centre of Sarajevo, but conveniently 10-15 minutes walk from the bus and train station.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

yoyngseog

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

침대벌레 있는 더러운 호텔입니다.

아주 더러운 호텔입니다. 방을 침대5개짜리로 업그레이드해서 예약했는데 세개짜리를 주길래 항의했더니 예약한 방을 주었고요. 청결샹태가 엉망이었고 침대벌레에 물려서 일주일 이상 고생했어요. 저는 세곳, 친구는 네곳을 물렸어요. 절대 가지 마세요.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent tram connections to the town centre until 23.00 hours at least and nice to be located away from the main of the traffic - also convenient for the airport.
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen desayuno amplio y con estacionamiento
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveler

Would stay again.

Great hotel. Service was friendly and professional, beautiful building. Breakfast had a good selection. It's a bit of a walk from the station, and more of a walk to downtown. Sarajevo's tram system takes care of that, and it's outside of the tourist-noise zone.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Hidden gem

The hotel was pleasant.. the breakfast provided lots of options.. the rooms were comfortable.. the lady at the reception was most helpful with everything within the hotel and also tips for travelling around Sarajevo.. she deserves a special mention as she was friendly, professional and very helpful.. As a solo female traveller, I felt welcomed and comfortable.. my room was changed when I didn’t like the first one.. I’m very grateful.. the hotel might be a bit of a trek to the city centre.. but actually it only took me 20mins to walk to the national museum.. otherwise taxis booked through the hotel using the meter were very affordable.. thank you so much for all your help
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

simone

Liked: Staff & service, room comfort

Vergane glorie

Viel een beetje tegen alles is nogal verouderd maar is nogal kitscherog grmorderniseerd , bij een poging to houd het op . Erg aardig personeel wat jenprima helpt . Net naast centrum . LET OP geen airco ! Bij ramen open ; veel blaffende honden en oproep Voor gebed s’morgens vroeg en s’avonds. Lekker ontbijt
Stayed 1 night in Jul 2018
Verified

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dealnfor its price

You get what you pay for. Let's star by saying that the hotel is so cheap. Once I said that, it is kind of old and have no amenities. The room is amazingly big. Honestly is like a 2 bedroom apartments. A family of four can easily stay in a bedroom for one and I mean it. Downtown is like 5 minutes in a tram ride and the tram stop is 10 minutes walk from the hotel. Last but not least, breakfast is ok and the view from the restaurant is just amazing.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to stay close to bus/train station

A nice place to stay. Close to the bus/train terminal. Very friendly staff.
Stayed 2 nights in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Okej för övernattning, inte så mycket mer..

Helt okej för mitt behov men det ligger ca 40 min promenad från de centrala delarna i Sarajevo och en bit från närmaste restaurang. 10 min promenad till buss och tågstation. Frukosten var bra, vanlig kontinental frukost. Poolen som sägs finnas var inte öppen. Personalen var väldigt trevlig och tillmötesgående, okej wi-fi på rummet, tv fanns oxå om man tycker det är nått att ha. Hotellet kändes lite slitet och hade en ingången röklukt i korridoren men inte på rummet vad jag kunde känna. Jag var i Sarajevo tre nätter och spenderade inte så mycket tid på hotellet mer än för att sova så ur den aspekten så var det okej.
Stayed 3 nights in Jun 2018
Verified

8/10 Good

charlie

Liked: Staff & service, room comfort

Decent hotel for the price

This is a fairly decent hotel that could be great with a few upgrades. The breakfast was just OK and could be improved a bit. But there are some nice views from the breakfast area which is located on the third floor and overlooks the city Rooms are a bit outdated but very spacious and nice. The staff is friendly however and this hotel is OK except for the location which is a bit far from the main part of sarajevo.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cozy hotel close to bus/train station

The room was incredibly big (more than 20m2), heating on the floor, balcony, small fridge. The deco is retro but really cute :) there was a small kitchen with microwave on the corridor. The breakfast buffet was really good, with fruit and options for vegetarians, gluten free options too. 10 min walking from the train/bus station. The staff was reall nice, reception 24h. It is a pity the pool is only open in summer time. I was really confortable there. It is the best option if you arrive to Sarajevo by bus or train.
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

Verified traveler

Für eine Nacht ging es, das Zimmer war riesig, Bad aber winzig. Das Bett befand sich in einem extra Raum ohne Fenster und war dadurch sehr warm. Im anderen Zimmer waren zwar Fenster, aber es war sehr Laut und der Rauch vom Heizhaus zog rein.
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Patricia

Liked: Staff & service
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019