Heritage Hotel Gate of Sarajevo

3.0 star property
This urban oasis in Sarajevo invites travelers to relax amid history and culture, with garden spaces for unwinding and coffee to fuel city explorations.

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Heritage Hotel Gate of Sarajevo welcomes visitors with a breakfast buffet and a pleasant coffee shop. The garden offers a peaceful retreat, while the convenient location puts attractions within easy reach. In-room WiFi ensures everyone stays connected during their visit.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 12.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Heritage Hotel Gate of Sarajevo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Hotel Gate of Sarajevo?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Heritage Hotel Gate of Sarajevo?

Check-out is at 10:30 AM.

Does Heritage Hotel Gate of Sarajevo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 12.00 per vehicle applies.

Where is Heritage Hotel Gate of Sarajevo located?

Located in the heart of Sarajevo, this hotel is within a 5-minute walk of Sarajevo City Hall, Romeo and Juliet Bridge, and Pigeon Square. Sebilj Fountain and Baščaršija Džamija are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

Verified

10/10 Excellent

Mikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently opened cozy hotel with excellent location. Its proximity to the historic center of Sarajevo makes it an excellent choice for all visiting the capital of Bosnia and Hercegovina. Contrary to many other accommodation places in Sarajevo situated on slopes and at steep streets, this hotel is easily accessible, which is an obvious plus. Rooms are rather small, but very tidy, arranged in Bosnian style. The staff composed of young people is extremely nice and very helpful with attentive attitude to the guests needs. Highly recommend!
Stayed 1 night in Jul 2017
Verified

8/10 Good

Natalia F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I booked Hotel Gate of Sarajevo during my short visit to Sarajevo. I was picked up at the airport the night of my arrival by Nadir and upon hotel arrival, friendly Nadina checked me in. This is a no frills hotel but the room was perfect in size with a comfortable bed and I liked the wall decorations of different Sarajevo sights. MThe location is a 7 minute walk to Bascarsija where you immediately see the famous Sebilj fountain. The breakfast offered is decent. It was nice to come back after a day of sightseeing and sit in the lobby and talk to Nadir and Nadina. Thank you for the souvenir notebook and pen. I hope to visit Sarajevo again soon. : )
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

bülent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

The hotel is next to the old city, nice and clean place, I recommend
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did not have twin room as booked and confirmed with travel agent prior to travel. Room so small the bed had to be moved in order to access bathroom. Beds excessively hard, mattresses attached to base making it impossible to tuck in sheets. When moved to different room for the next night, there was no way of blacking out the skylight. Staff were pleasant.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Great room with super comfort. The local are is rather boring though.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort

Good location for exploring old town

Good hotel situated just round the corner from the old town section of Sarajevo. Room was nicely appointed and staff were friendly and helpful. Only a 10 minute walk from the cable cars which is well worth it.
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Jessie

Liked: Staff & service
Disliked: Property conditions & facilities

small hotel in the old part of town

The location of this hotel is great but the owner and the staff have a lot to learn still about service.
Stayed 7 nights in Jun 2018
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location, cozy place

A minor glitch due to overbooking at check-in was promptly solved and this was the beginning of a great experience. Breakfast and wifi excellent. I highly recommend this hotel.
Stayed 3 nights in Apr 2018
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely perfect

This was an amazing hotel. Super clean, beautiful room, comfy bed, great breakfast, friendly and helpful staff (they called a taxi for me even though I had checked out a few hours before), only a few minutes walk to the city centre for the markets.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Riina

Liked: Cleanliness, property conditions & facilities, room comfort
Such a lovely hotel. Very friendly staff! Good location.
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

güzel

otelin yeri ve sakinliği çok güzel. fiyat olarak gayet başarılı kahvaltısı da fena değildi odası çok küçük ama idare eder.
Verified

8/10 Good

AG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
- the host is very friendly and helpful e.g made a packed breakfast when we had to check-out of the hotel before breakfast hours - may need to chase the hotel a few times before getting a reply on email
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good basic hotel

Easy to arrive by car, within walking distance from historic sights in Sarajevo. Modern, clean rooms.
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

betul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017