Sapoa Hotels

"The rooms and facilities are beautiful and the staff very generous with their time and very friendly. The rooms are very nicely appointed and the views stunning. We had a private monkey and sloth tour, which was really cool. The downsides are that the lodge is isolated so you are a captive audience for an absurdly expensive menu for lunch and dinner. In addition, the lobby can be up to a 10 minute walk up and down a lot of steps from your bungalow, making it a small trek every time you want to get to the lobby. It's very expensive by Nica standards overall and, while beautiful, don't expect an "authentic" experience. "

"Friendly and helpful service from the staff. For example, Laurent at reception organised a walking tour of Maderas volcano for me. The rooms on the first floor with volcano views from the veranda are great - worth paying extra for. Tasty, generous breakfast. Good location, walkable to ferry, and shops and restaurants of Moyogalpa. "

"Always part of my assessment is value for the money paid. We had a choice and took the third floor. We had a million dollar view and the furniture on the outside deck on all the floors encourages you to sit outside. The room was comfortable. We had a bar fridge that kept the beer icy cold. Breakfast was a two minute walk to a waterfront restaurant. The food choices were plentiful and the food was quality. See you soon …"

"Not the hotels fault, but that road leading to the hotel sucks it’s really bad and i was in a pickup truck . Very bumpy and wild. Not fun at all . Hotel is 2 stars at best. However staff was great 5 stars to them , very attentive and courteous . They did the best they could to make us happy and that made a big difference . "

"Every was great as usual!"

"This hotel was AMAZING! For anyone who has accessibility issues, I would contact the hotel in advance and ask to have a room near reception/the pool. We actually timed it once and the walk was over 4 minutes to our cabin and there were lots of stairs. We're all able bodied so it was fine but I can imagine this would be difficult for some. The restaurant food was delicious. The breakfast was a buffet and it was amazing. We had 1 dinner onsite on our last day and all the food was incredible but it's significantly more expensive than eating in San Juan Del Sur. Most days, we went into town to grab a late lunch or fried chicken or street meat for dinner later. All in all, it was incredible. The pools were super fun, my kids loved the water slide and the waterfall jump. We saw howler monkeys. Watch for the monkey poo on the deck. The staff do a good job cleaning it up but it's still there sometimes. The horseback riding from the property isn't crazy expensive, it was like $46/horse, which was very reasonable. I had already booked a private tour through someone else so we stuck with that. The room does have an inventory that you're supposed to review within 3 hours of checkin, the bowls and drapery rod were missing from our room so I reached out to them. The front desk use WhatsApp and are very responsive. Also, something to note, the power went out 3 times during our visit, only 1 time was it for over 30 minutes, the other two times were short. Just something to know. "

"A+"

"Very Clean and great view of the volcano"

"Yes , perfect "