In Ponta D'areia, Soft Win Hotel São Luis offers a warm atmosphere with a coffee shop/cafe, restaurant and snack bar/deli. Connect to in-room WiFi, unwind at the 24-hour front desk or enjoy tour/ticket assistance. The helpful staff has left a lasting impression on previous guests.
Located near the beach, Soft Win Hotel São Luis is in Ponta D'areia, a neighborhood in São Luís. Stone of Remembrance and Ribeirao Fountain are local landmarks, and travelers looking to shop may want to visit Tropical Shopping and São Luís Central Market. Domingos Vieira Filho Popular Culture Center and CCVM - Centro Cultural Vale Maranhão are also worth visiting. Visit our São Luís travel guide
Take advantage of a coffee shop/cafe, a restaurant, and a snack bar/deli at Soft Win Hotel São Luis. Guests can connect to free in-room WiFi.
Other perks include:
Free self parking
Buffet breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
An elevator, smoke-free premises, and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All 216 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and minibars.
More amenities include:
Bathrooms with rainfall showers
32-inch LCD TVs with cable channels
Free infant beds, daily housekeeping, and desks
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Limited onsite self parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 30 for children
A coffee shop/cafe
A restaurant
Snack bar/deli
Family friendly
In-room crib
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Minibar
More
Air conditioning
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 52.5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 30 for adults and BRL 30 for children
Pet fee: BRL 52.5 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March
Frequently asked questions
Is Soft Win Hotel São Luis pet-friendly?
Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 52.5 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Soft Win Hotel São Luis?
As of May 7, 2026, prices found for a 1-night stay for 2 adults at Soft Win Hotel São Luis on May 10, 2026 start from P2,545, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Soft Win Hotel São Luis?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Soft Win Hotel São Luis?
Check-out is at noon.
Where is Soft Win Hotel São Luis located?
Located in Ponta D'areia, this hotel is within 2 mi (3 km) of Amapá Biodiversity Corridor, Mirante da Lagoa, and Ponta d'Areia Beach. Tropical Shopping and Ceuma University are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Soft Win Hotel São Luis Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place to stay. Near by pretty much every other city or town. There are several restaurants near by walk distance/ bars and convenience store. Wonderful friendly staff. I highly recommend it
Muito barulho. Uma obra ao lado do quarto (apt) em que estive hospedado.
Café da manhã pode ser melhor. Afinal! paga-se pq não está incluso.
LEVY
Stayed 1 night in Jan 2026
Verified
4/10 Poor
Iarllem
Jan 26, 2026
Liked: Cleanliness
Disliked: Amenities
Quarto muito pequeno. Banheiro extremamente pequeno, quase impossível de se tomar banho.
Iarllem
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Bruno
Jan 24, 2026
Liked: Cleanliness, staff & service, amenities
Equipe muito atenciosa! Limpeza impecável
Bruno
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Samuel
Jan 12, 2026
Liked: Cleanliness, staff & service, amenities
Só não vou dar 5 estrelas porque o banheiro é muito pequeno e não tem café da manhã incluso na diária
Samuel
Stayed 1 night in Jan 2026
Verified
4/10 Poor
Daniel
Jan 8, 2026
Quarto com porta suja, pia do banheiro com impressão de entupimento água demorava a esvaziar, televisão com poucos canais e canais fechado estavam fora do ar durante toda a estadia( 7 dias)
Pessoal do restaurante deveriam ser mais receptivos.
Daniel
Stayed 6 nights in Jan 2026
Verified
6/10 Okay
Gabriel
Jan 8, 2026
Liked: Staff & service
Limpeza dos banheiros e café da manhã não são muito bons.
Gabriel
Stayed 1 night in Dec 2025
Verified
8/10 Good
Antonio Paulo
Jan 5, 2026
Liked: Cleanliness, staff & service, amenities
bom infelismente cafge nao incluso .so isso deixou a desejar