Pratas Thermas Resort & Convention

Property class: 3.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
At Pratas Thermas Resort & Convention, you can look forward to a swim-up bar, a poolside bar, and a garden. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
The current price is P5,458
P5,567 total
includes taxes & fees
Sep 29 - Sep 30

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

A hotel room with a bed, a bedside table, a TV, and curtains.

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Triple Room, 1 Double Bed

A hotel room with a bed, a TV, a desk, and a window with curtains.

Luxury Triple Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Double Room

A hotel room with a large bed, a bedside table with a lamp, a window with curtains, and a view of the outside.

Premium Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

A hotel room with two beds, a desk with a computer, and a television.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a small table with a lamp.

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, bedside tables, a TV, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

DOUBLE DELUXE

  • Sleeps 4
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About the neighborhood

Located in Sao Carlos, Pratas Thermas Resort & Convention is near theme parks and on a river. Local points of interest include Paroquia Sao Carlos Borromeu, Sao Carlos Town Hall, and Hospital Padre Joao Berthier. Spend some time exploring the area's activities, including hot springs. Visit our Sao Carlos travel guide
Map
Rod. sc 283, km 142, Sao Carlos, SC, 89885-000

What's nearby

  • Paroquia Sao Carlos Borromeu
    8 min drive - 5.1 km
  • Sao Carlos Town Hall
    8 min drive - 5.1 km

Getting around

  • Chapeco (XAP)
    75 min drive

Restaurants

  • El Cachorrito São Carlos
    7 min drive
  • Fabrica Do Lanche
    9 min drive
  • Magilus Cafe
    6 min drive
  • Moon Live
    15 min drive
  • Choperia República 448
    6 min drive

About this property

Pratas Thermas Resort & Convention

  • Family-friendly hotel by the river
  • Consider a stay at Pratas Thermas Resort & Convention and take advantage of a swim-up bar, a poolside bar, and a garden. Treat yourself to a massage at the onsite spa. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools and 2 indoor pools, along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking
    • A 24-hour front desk, a TV in the lobby, and free newspapers
    • An elevator, luggage storage, and wedding services
  • Room features
  • All 72 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and minibars.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Daily housekeeping, desks, and phones

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  • Pool
  • Free WiFi
  • Air conditioning
  • Game room
8.4 out of 10, Very good, 529 reviews
The price is P3,392
P3,460 total
includes taxes & fees
Oct 18 - Oct 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • 9 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 02.402.689/0001-06

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Pratas Thermas Resort & Convention have a pool?

Yes, this property has 2 Indoor pools, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Pratas Thermas Resort & Convention?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Pratas Thermas Resort & Convention on Sep 29, 2026 start from P5,458, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pratas Thermas Resort & Convention pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pratas Thermas Resort & Convention?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Pratas Thermas Resort & Convention?

Check-out is at noon.

Where is Pratas Thermas Resort & Convention located?

This family-friendly Sao Carlos hotel is located on a river, within 3 mi (5 km) of Paroquia Sao Carlos Borromeu and Sao Carlos Town Hall. Hospital Padre Joao Berthier is 3.4 mi (5.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pratas Thermas Resort & Convention Reviews

8.8

Excellent

8.8

Cleanliness

7.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 117 out of 201 reviews
Rating 8 - Good. 51 out of 201 reviews
Rating 6 - Okay. 22 out of 201 reviews
Rating 4 - Poor. 9 out of 201 reviews
Rating 2 - Terrible. 2 out of 201 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Firstly, the Hotel rooms are needing upgrading very 1970’s. Secondly, The water from the shower very hot not possible have cold water which bad after being by the pool in 30° heat. Thirdly, The music around the pool area very very Loud not possible to relax. When we asked to turn it down we got no response. Fourthly, My wife was walking from hotel to go to the shop across the road which are bad condition she fell and fractured her ankle and the nearest major hospital is around 1 hour drive if your lucky. Lastly, The staff did all they could to help so that’s a positive remark.
These are everywhere around the pool area
X-ray where the wife had xrays
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento dos profissionais, estrutura excelente, gastronomia excelente. Na minha opinião pessoal, falta diversões a noite, com música da região Sul da nossa cultura gaúcha taura verdadeira. Acho que falta divulgação da qualidade e estruta do Thermas Pratas de São Carlos. Salientando: essa é a minha opinião.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Lugar e bom pelo preço vale o preço pago, porém não funciona direito, restaurante muito pequeno na baixa temporada já tinha fila de espera pra almoço e jantar, precisa urgentemente de treinamento para garçom e bar de drinks, uma mulher que cuidava das bebidas das refeições não sabia oq era Sprite, no bar da piscina um drink de 40$ nem gelo colocaram, não custava muito ter tv a cabo ou tv smart ninguém merece ficar assistindo Globo ou SBT em viagem, tanto que em lugares abertos do hotel tinha smart tv. A recreação muito boa interagem bem e tem atividades o dia inteiro.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel é maravilhoso, atendimento ótimo, alimentação maravilhosa, tudo de ótima qualidade. E um excelente custo benefício.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A área externa das piscinas é realmente encantadora. Os jardins no entorno tornam a experiência muito bacana. A piscina interna é pequena, não utilizamos. As refeições feitas no hotel são saborosas e diversificadas.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel simples mas custo benefício super compensa, lugar para dscansar.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos ótimos, atendimento excelente, comida maravilhosa e equipe de recreação de adultos muito divertida e criativa!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Adoramos tudo. Comida muito boa. Excelente recreação. Quartos confortáveis. Bom atendimento.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava excelente o atendimento, gastronomia, estrutura de piscinas excelentes. Só a sauna não está funcionando.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Quartos simples, com poucas tomadas, piscinas longe das acomodações necessitando de caminhada em ar livre.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As piscinas eram boas. A hidromassagem excelente, o jantar muito bom. Recomendo o hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo de bom, nada a reclamar.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários super atenciosos.
Pôr do sol visto da piscina
Vista do quarto
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Estava tudo muito limpo e a equipe da recepção sempre muito solicita. Os recreadores sao um show a parte, simplesmente maravilhosos
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Maravilhosa estadia, equipe prestativa
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quartos limpos, equipe simpática e atenciosa e as refeições, apesar de pouca variedade, são feitas com bastante capricho 😊
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente atendimento. Tudo perfeito
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
O quarto estava em boas condições, mas o ar condicionado com cheiro ruim, problema para regular a pressão no chuveiro. As piscinas estão na hora de fazer manutenção, pois os rejuntes estão gastos e machucam os pés das crianças. No restaurante do bar da piscina os pedidos demoravam, esqueciam, tinha que cobrar pra entregarem e constantemente faltava picolé e ingredientes para drinks. No restaurante do hotel superlotação, tinha que aguardar bastante tempo para fazer as refeições, as vezes a comida no buffet estava cheia de moscas. Teve um dia que nem sequer ofereceram bebida, quando pedimos, demoraram e fomos embora sem tomar nada. O único ponto positivo é a equipe da recepção, limpeza e recreação, o "Tio Leo e o Tio Cebola" foram e são fenomenais com as crianças, por isso as 3 estrelas, porquê pelo valor para um fim de semana, custou caro, nao pelo dinheiro, mas pelos problemas.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Às picinas ótimas todas aquecidas lugar que lindo ótimo pra dias de descanso. Vamos voltar com certeza.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento dos funcionários era excelente. Apenas a manutenção das piscinas, principalmente as duas internas..impossivel entrar nelas. Vazias e sujas
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscinas de aguas termais, alimentação boa, recreação excelente para crianças e adultos.
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
O quarto bom, comida razoável, mas tive um problema na área das piscinas com uma espreguiçadeira rachada, onde me machuquei. Informei o hotel via WhatsApp da recepção e até hoje nem desculpas recebi
Stayed 7 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Funcionários prestativos, porém muita mosca no local, piscinas com pouca manutenção, bar molhado havia sido desativado móveis se deteriorando. Terreno todo bem cuidado, mas não voltaria. Espaço do restaurante não comporta o número de pessoas hospedadas e gera fila
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe do hotel é muito atenciosa
Stayed 3 nights in Jan 2026