Sheraton Santo Domingo Hotel

Property class: 4

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
A poolside bar, a terrace, and shopping on site are just a few of the amenities provided at Sheraton Santo Domingo Hotel. Indulge in a body scrub, a facial, and a deep-tissue massage at Sheraton Fitness Spa, the onsite spa. The on-site international cuisine restaurant, Cafe Casabe Restaurant, offers breakfast, lunch, dinner, and ocean views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
The current price is P7,444
P9,528 total
includes taxes & fees
Oct 9 - Oct 10

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk, a television, and a view of palm trees and buildings through the window.

Room, 1 Queen Bed

8.0 out of 10
Very good
(20 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Partial Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a desk lamp.

Room, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(22 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

A hotel room with a large window, a desk with a telephone, a chair, and a small table.

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a desk lamp.

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a balcony with a view.

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a television, and a desk lamp.

Club Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a balcony with a view.

Club Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

A coastal road with palm trees and a view of the ocean.

Junior Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Balcony

A coastal road with palm trees and a view of the ocean.

Junior Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

A pool area with lounge chairs and umbrellas, surrounded by palm trees and a view of the sea.

Club Suite, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Balcony

A coastal road with palm trees and a view of the ocean.

Club Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE DELUXE TWO QUEEN BEDS

  • Sleeps 4

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About the neighborhood

Located on the waterfront, Sheraton Santo Domingo Hotel is in Gascue neighborhood and is connected to a shopping center. Trampolin Children's Museum and Caribbean Cinemas Acrópolis Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Three Eyes National Park and Hostos Park. Looking to enjoy an event or a game while in town? See what's going on at Palacio de los Deportes Virgilio Travieso Soto, or consider a night out at Hard Rock Live. Visit our Santo Domingo travel guide
Map
365 George Washington Avenue, Santo Domingo, 10205

What's nearby

  • A coastal cityscape with a beach, palm trees, and high-rise buildings.
    Malecon
    1 min walk - 0.2 km
  • A sunset over a beach with a gazebo.
    Guibia Beach
    14 min walk - 1.2 km
  • A cobblestone street lined with historic buildings, a statue, and ornate street lamps.
    Calle El Conde
    17 min walk - 1.5 km
  • Grand Casino Jaragua
    4 min walk - 0.4 km
  • National Palace
    19 min walk - 1.6 km

Getting around

  • Heroes Center Station
    4 min drive
  • Las Americas Intl. Airport (SDQ)
    37 min drive

Restaurants

  • Villar Hermanos
    4 min walk
  • Adrian Tropical
    9 min walk
  • Cafeteria Clinica Abreu
    11 min walk
  • New Jersey Drink Liquor Store
    11 min walk
  • El Conuco
    6 min walk

About this property

Sheraton Santo Domingo Hotel

  • Upscale hotel near Malecon
  • You can look forward to a poolside bar, a terrace, and shopping on site at Sheraton Santo Domingo Hotel. Treat yourself to a body scrub, a facial, or a deep-tissue massage at Sheraton Fitness Spa, the onsite spa. The on-site international cuisine restaurant, Cafe Casabe Restaurant, offers breakfast, lunch, dinner, and ocean views. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking, valet parking, and extended parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, barbecue grills, and wedding services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 248 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with rainfall showers and designer toiletries
    • 42-inch HDTVs with cable channels
    • Wardrobes/closets, mini fridges, and free infant beds

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5,355 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.6 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 38.4
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 25.6 per pet (varies based on length of stay) plus USD 38.4 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision

Frequently asked questions

Does Sheraton Santo Domingo Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on Oct 9, 2026 start from P7,444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santo Domingo Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 25.6 per pet, per day. A cleaning fee of USD 38.4 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Sheraton Santo Domingo Hotel?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Sheraton Santo Domingo Hotel located?

Located in Gascue, this spa hotel is steps from Casino Diamante and Malecon. Grand Casino Jaragua and El Obelisco Macho are also within 10 minutes. Joaquin Balaguer Station is 21 minutes by foot and Casandra Damiron Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Santo Domingo Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 675 out of 1004 reviews
Rating 8 - Good. 183 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean The staff is excellent Location is very convenient The view is amazing This is a wonderful hotel if you way to be in the city and the pool area staff is very friendly
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , staff and ocean view
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great Great staff Clean room Great breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing: very clean and the staff is amazing.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is always very clean and comfortable with fantastic amenities.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Staff were helpful and professional.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helping people
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with ocean view, very clean, high qualty breakfast, beautiful pool!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well what I can say everything was excellent. Since time i approach the hotel until my room. The staff really cordially always with smile and ready to service you. The breakfast buffet is amazing. I LOVE IT ❤️
Stayed 17 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very accommodating. Very professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in Santo Domingo to run a 10K. Opted for the Sheraton and it did not disappoint! Beautiful property, easily accessible to everything. Staff was amazing specially Jacinto and Mary at the front desk. They made me feel right at home. Whenever in Santo Domingo, this will definitely be my go-to place.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my favorite. Great location and the staff is amazing. Also very clean.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Staff & reception wonderful
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the facility’s & location was very good!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
ALL CLEAN ,GREAT LOBBY & FOOD.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Great place to stay great staff
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the star of the location. Facilities are standard with some minor attention needed. With the exception of the pool staff becoming overwhelmed on a holiday during my stay, my time was excellent. I plan on returning soon.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying at the Sheraton Santo Domingo every six months for over 10 years now!!! The staff, the cleanliness, and I must say everyone from the minute you get off the car, the attention to detail of each and every employee is exceptional! Love staying at this hotel!!!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very attentive, room service, room cleaning, all waiters either at the pool. Bar, buffet or Valet. They were all very nice! I will definitely come back!
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was great, very clean, and had a nice view. The staff was amazing.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hadn't been there in a while but hotel and staff were great. Only problem has always been the shower: glass doors are too small and the shower floor so low that the water goes all over the bathroom floor. Still remember this same problem from years ago and it has not been firxed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful, they knew a lot about the area.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stopover, clean rooms. Kind staff
Stayed 2 nights in Nov 2025