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Napolitano Hotel

3.0 star property
Ocean views complement the tranquil atmosphere of Le Spa, where guests can enjoy poolside cocktails while taking time for personal rejuvenation

Choose dates to view prices

The Napolitano Hotel captures the vibrant spirit of Zona Colonial with ocean views and modern comforts. Guests can book a massage, relax by the umbrella-shaded pool, browse on-site shops, and dine at La Terrasse. The staff consistently earns praise for their helpfulness.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P4,984
P6,380 total
includes taxes & fees
May 22 - May 23

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About this property

Napolitano Hotel

  • Hotel near Sambil Santo Domingo
  • At Napolitano Hotel, you can look forward to a casino, a nightclub, and a poolside bar. For those hoping to try their luck, this hotel boasts amenities like a casino gaming table and 3 slot machines. Indulge in aromatherapy, a body treatment, and a facial at the onsite spa. The on-site restaurant, La Terrasse, offers breakfast, lunch, dinner, and ocean views. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool along with pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), extended parking, and a roundtrip airport shuttle (surcharge)
    • 1 meeting room, a 24-hour front desk, and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 65 rooms boast comforts such as free international calls and air conditioning, as well as perks like late night room service and free WiFi.
  • More conveniences in all rooms include:
    • Changing tables, highchairs, and children's dinnerware
    • Bathrooms with rainfall showers and designer toiletries
    • 40-inch HDTVs with cable channels
    • Daily housekeeping, desks, and phones

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Exterior
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,061 reviews
The price is P5,135
P6,573 total
includes taxes & fees
Jun 18 - Jun 19
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25

Late check-in subject to availability

Late check-in fee: USD 25 for check-in between 1:00 PM and 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Late check-out subject to availability

Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 12 2026 to June 1 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 1:00 PM and 6:00 PM
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Napolitano Hotel have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from May 12 2026 to June 1 2026 (dates subject to change).

How much does it cost to stay at Napolitano Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Napolitano Hotel on May 22, 2026 start from P4,984, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Napolitano Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Napolitano Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available from 1:00 PM– 6:00 PM for a fee of USD 25.

What time is check-out at Napolitano Hotel?

Check-out is at 1:00 PM. Late check-out is available for USD 25 (subject to availability).

Does Napolitano Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 40.00 per vehicle applies.

Where is Napolitano Hotel located?

Located in Zona Colonial, this spa hotel is within a 10-minute walk of El Obelisco Macho, Puerta de la Misericordia, and Parque Independencia. Malecon is steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 329 out of 939 reviews
Rating 8 - Good. 280 out of 939 reviews
Rating 6 - Okay. 162 out of 939 reviews
Rating 4 - Poor. 85 out of 939 reviews
Rating 2 - Terrible. 83 out of 939 reviews

Reviews

Verified

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a great location The staff was very friendly the breakfast had a great variety of food The only thing is the bed is on the firm side I prefer a softer bed
Stayed 2 nights in Mar 2026
Verified

8/10 Good

arthur

Liked: Staff & service
nice place. great views. I love the outdoor pool/bar/restaurant area
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

miguel

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

janet

Liked: Cleanliness
Clean, check in satisfied
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
good experience with my family
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Room was clean, staff polite and the best part was the Terrace /Pool/ Bar!! My family really enjoyed. Waitress did an extraordinary service, specially Ms. Iris.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

ulrik harald

Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel needs a major renovation, but rooms are spacious and very clean. View (seaview top floor) is probably the best you can find in SD. Location is great. However, over the weekend parties for locals at the pool run late and a night club on the ground floor even later.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Edsel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dominican republic Hotel

The hotel was clean staff friendly. Breakfast was good.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is plentiful and varied every day. With options for all tastes. Room clean and organized Staff excellent very professional There many places to do a variety of things.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, specially the pool
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
The room is outdated, changing of sheets rarely (never) and 7th floor was horrendous. The worst food I ever had in the Dominican Republic;however, some of the staff were decent. Nonetheless, the hotel has potential,but, it needs work.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Anders Danbolt

Liked: Cleanliness, staff & service, amenities
Nice location and quite cheap. Very helpful staff and nice servers at the Terrace. The pool is nice and the terrace has a nice view. Clean rooms. But the ac has only three settings, all of them ice cold, the bathroom fan is super loud, the music by the pool terrace is super loud and there is very little soundproofing. Quite old and a bit worn down. Okay value for money, but nothing more.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Josephine

Liked: Amenities
Complete complimentary amenities in the room, service staff proficient and friendly. Planning on returning soon.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was very nice! It was safe and confortable😍 (It little bit short on bath towel)☺️ But very friendly staffs 😍
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, great food
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I enjoyed the view very much.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Domingos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view and The location .
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was really nice and friendly I would go back to this place
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Julissan

Love it here everything went well, very surprised with the breakfasts buffet included
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is very nice across the street from the ocean and nice view overlooking the main avenue el male con.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it clean facility great service
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Kelvis rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Stayed 2 nights in Oct 2024
Verified

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
nice place. great area. exceptional staff. nice pool and restaurant area
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Keresha

Liked: Amenities
The staff was very helpful.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jalean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff was really friendly. Looking forward to visiting agai
Stayed 4 nights in Oct 2023