Palmetto Hotel

Property class: 3

Choose dates to view prices

Palmetto Hotel provides free full breakfast and more. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
The current price is P2,838
P3,349 total
includes taxes & fees
Sep 22 - Sep 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with a wooden bed, two bedside tables, a wardrobe, and a door.

Standard Room

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

A hotel room with two single beds, a wooden headboard, a bedside table with a lamp, and a small drawer.

Basic Double Room

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

A bedroom with a bed, wooden wardrobe, and a television.

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE BASIC

  • Sleeps 4

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About the neighborhood

Located in Villa Olga, a neighborhood in Santiago de los Caballeros, Palmetto Hotel is in a shopping district and near the airport. Monument to the Heroes of the Restoration and Historic San Luis Fort Museum are local landmarks, and travelers looking to shop may want to visit Bella Terra Mall and Colinas Mall. Galería la 37 por las Tablas and Santiago Botanical Garden are also worth visiting. Visit our Santiago de los Caballeros travel guide
Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • A cityscape with a prominent white monument surrounded by a landscaped park, amidst residential and commercial buildings.
    Monument to the Heroes of the Restoration
    3 min drive - 3.1 km
  • Cinemacentro Cibao
    1 min walk - 0.2 km
  • Bella Terra Mall
    4 min walk - 0.4 km
  • Casino Gran Almirante
    15 min walk - 1.3 km
  • Centro Leon
    16 min walk - 1.4 km

Getting around

  • Cibao Intl. Airport (STI)
    22 min drive

Restaurants

  • El Café De La Abuela
    4 min walk
  • Foodtropolis
    5 min walk
  • Mr. Grilled
    5 min walk
  • Los Jefes Street Food
    8 min walk
  • KGB Bistro
    5 min walk

About this property

Palmetto Hotel

  • Hotel near Monument to the Heroes of the Restoration
  • Palmetto Hotel provides free full breakfast and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • A water dispenser, a 24-hour front desk, and a computer station
    • Concierge services, smoke-free premises, and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Palmetto Hotel have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Rainfall showers, shower/tub combinations, and shampoo
    • 42-inch flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palmetto Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palmetto Hotel?

As of Sep 21, 2026, prices found for a 1-night stay for 2 adults at Palmetto Hotel on Sep 22, 2026 start from P2,838, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Palmetto Hotel?

Check-out is at 11:30 AM.

Where is Palmetto Hotel located?

Located in Villa Olga, this hotel is within a 5-minute walk of Cinemacentro Cibao and Bella Terra Mall. Ágora Santiago Center and Centro Leon are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palmetto Hotel Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 277 out of 577 reviews
Rating 8 - Good. 166 out of 577 reviews
Rating 6 - Okay. 60 out of 577 reviews
Rating 4 - Poor. 39 out of 577 reviews
Rating 2 - Terrible. 35 out of 577 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and comfortable
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very budget friendly, and the staff is very knowledgeable and helpful. Our room was the perfect size for one night stay. The only thing I noticed was the floor wasn’t swept properly, and our tv was not working.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, and staff very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient place in town. It is close to supermarkets, restaurants, a brand-new shopping mall (Agora), and even a private hospital.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and very close to the city breakfast was good. A good place to stay can't complaint about my stay there.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had parking, a rooftop where you can sit clean room the only thing is that you hear a lot of noise from the street since it’s a busy area.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast, spotless room, great customer service, walking distance to hospital, shopping mall, restaurant, bank, pharmacy, etc
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff @the front desk were super
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book one day for my wife and she told me the hotel it’s small but great for everything and also very convenient for get to everything like restaurants, supermarket, clinic, movie theater and also mall and she recommends this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Excelent for the price. Very well located.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning system was great, breakfast was good too, but showers was mess
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Amenities
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were great. The streets are busy so if you from the city you’ll love it. The breakfast was also nice.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Property conditions & facilities
The breakfast menu was awful and mid. Only had two options. The toilet kept breaking and the hotel was doing construction on the floor i was staying at. Good to sleep at but don’t expect nothing special
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

Very usefull hotel for a quick city trip. Love the location and the atention, very good condition rooms with comfy beds.
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The property was the location close to a lot of shopping. Dining lower was a good average experience.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good city hotel for a quick trip. I stay in palmetto multiple times is a safe option for pass the night. The breakfast included is very simple but good, and the rooms usually are good, sometime i had water leaks outside the shower or the bathroom very small in some of the rooms. But the hotel is functional, the staff very nice and the stay very well.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and supportive staff.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast
Stayed 14 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The checkin and checkout process was really quick and effortless. The room was clean and practical. The morning breakfast was in the rooftop and it was really good for this budget hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Stayed 1 night in May 2025