"Hotel management seems to have several problems. I did not complain in person to the owner, Angela, but she should be aware of what went wrong. When we first arrived, everything and the service were good overall. However, by the second day, everything became a complete mess.
I did not ask for a refund or discounts, but I believe we deserved one. On our second reservation, we basically had to open the gate and choose a room ourselves. Our Christmas dinner was promised no later than 9:00 p.m., but...
"Hotel management seems to have several problems. I did not complain in person to the owner, Angela, but she should be aware of what went wrong. When we first arrived, everything and the service were good overall. However, by the second day, everything became a complete mess.
I did not ask for a refund or discounts, but I believe we deserved one. On our second reservation, we basically had to open the gate and choose a room ourselves. Our Christmas dinner was promised no later than 9:00 p.m., but...
"I have been traveling through latin America for 3 months and have stayed in many economy type hotels but this one is by far the worst. First of all, the one tiny towel they provided was old and dingy and it even had a blood stain for good measure. The bedding was equally disgusting and the pillows were covered in plastic.
The room i was in had windows facing the hallway and did not close at the top which made the noise from the street unbearable.
On a positive note, the AC worked well and...
"I have been traveling through latin America for 3 months and have stayed in many economy type hotels but this one is by far the worst. First of all, the one tiny towel they provided was old and dingy and it even had a blood stain for good measure. The bedding was equally disgusting and the pillows were covered in plastic.
The room i was in had windows facing the hallway and did not close at the top which made the noise from the street unbearable.
On a positive note, the AC worked well and...
"Staff were wonderfully helpful. I asked to switch rooms because of street noise and staff came up with a quiet alternative. Parking in a secure lot was also provided upon request. Enjoyed a quiet made to order breakfast."
"Staff were wonderfully helpful. I asked to switch rooms because of street noise and staff came up with a quiet alternative. Parking in a secure lot was also provided upon request. Enjoyed a quiet made to order breakfast."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Hotel management seems to have several problems. I did not complain in person to the owner, Angela, but she should be aware of what went wrong. When we first arrived, everything and the service were good overall. However, by the second day, everything became a complete mess.
I did not ask for a refund or discounts, but I believe we deserved one. On our second reservation, we basically had to open the gate and choose a room ourselves. Our Christmas dinner was promised no later than 9:00 p.m., but it was served at 11:00 p.m. It was also expensive, small in portion, and average in quality."
"The pictures do not match what you actually see. Extremely old, no dining restaurant, even though it was disclosed. Checked the room and left! Expedia couldn't expedite a refund due to lack of communication in English"
What are some of the best vacation rentals that Santa Sofía has to offer?
Casa Quinta en condominio Campestre el Peñon Girardot: You might want to consider this vacation home rental near Santa Sofía, which is situated next to a golf course and has an outdoor pool and free WiFi to help you feel content during your stay. This vacation rental also comes with free parking to give you added peace of mind. See all vacation rentals in Santa Sofía.
If I need to cancel my hotel reservation in Santa Sofía, will I receive a refund?
Yes, you'll find most hotel room reservations are fully refundable as long as you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of check in. If you booked a non-refundable reservation, you may still be able to cancel and get a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in Santa Sofía.
What is staying in Santa Sofía like?
Visitors are sure to enjoy all that Santa Sofía has to offer. There are 308 hotels and other accommodations in the surrounding area. Find out more about Santa Sofía.
The hottest months are usually February and September with an average temp of 76°F, while the coldest months are July and December with an average of 74°F. Average annual precipitation for Santa Sofía is 47 inches.
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