Santa Rosa Hotels

"La atención en la recepción deja mucho que desear, poco dispuesta y nada amable. El aire de la habitación se dañó a las 2 a.m., al momento de reportarlo nos dijeron que el técnico llegaría después de las 9 a.m., eran las 12 del mediodía y aún seguíamos esperando que lo arreglaran. El desayuno con opciones bien limitadas. El olor del lugar súper desagradable. La ubicación no es buena, para llegar a cualquier lugar decente debes manejar por lo menos unos minutos 15/20 minutos. NO LO RECOMIENDO EN LO ABSOLUTO."

"Beatifull Hotel"

"We stayed here to be closer to the airport for our last 2 nights in Costa Rica. It was perfect! The staff was friendly and helpful. The top floor with pool was great with amazing views. Our room with balcony was perfect! We booked the premium room on the 7th floor for dining perks. Breakfast buffet was amazing and snacks in the evening was more like a full course dinner. 24 hr access to coffee and refreshments. I will definitely book again at the Sheraton. "

"The tricky lady at the front desk tried to charge us twice for the breakfast. Parking place is a nightmare, always closed, dark, alone and you must go out of your car to ask (almost beg) for somebody to walk and open the gate. They offer amenities like a hair dryer. Lie. You must call and wait a long time for it. It was a good expensive hotel. Now its only expensive."

"Third floor walk up room in furthest building from reception and after carrying our luggage up (no elevators) we come to find that our key cards don’t work. Pretty small room. Ok for a quick stay if coming in or out of SJO for the night. This is a 3 star hotel at best. "

"Not enough staff. Takes to long to ask for anything or get a person on the phone. Hotel halls extremely long the distance from one place to another was way too much. "

"Lovely place to stay. "

"Excellent hotel would recommend it to other travellers "

"A very modern property first opened in 2021. Very secure in many ways. Wonderful room. Great breakfast, including some Costa Rican favorites like gallo pinto. Great shuttle. Other great amenities. Safe neighborhood. One of the best places I’ve ever stayed at! "