Santa Rosa hotel rooms a the Benchmark

"Great revamp of an old motel. Rooms are comfy and clean. Great fire pit. Walkable to the town center and other cool areas. Great breakfast restaurant across the street. We would definitely stay here again."

"Hotel was much better than unexpected for the price we paid. Cute decor. Rooms were very clean. Good grab and go breakfast. Staff was friendly. Located in a bustling area that had lots of neat shops, but streets a little dirty and there were homeless people sleeping in the square. "

"Great and quick service"

"4 stars for the specific categories you asked about, but 5 stars overall because we just really enjoyed being there. Not perfect but so much fun! In particular, re table service in the restaurant, the individual servers were great but the system needs to be improved. We didn't know if we were supposed to get full service or order at the counter and carry out items to our table, so it was awkward. A small matter in an otherwise delightful stay."

"Very clean and nice."

"Near downtown "

"My room smelled musty like old smoke. My sheets were stained and had burn marks. My 2 towels were stained and I was given 1 towel to replace and it was stained. The floors were dirty with black soot. My knight table was dirty with sticky drink. There was gum on the bathroom floor. Hair on my sink, dirt marks in the shower. Soot around the back of the toilet and on top of the shower. A manager tried entering one of our rooms without knocking and wasn’t able to because the security latch was on. She was questioning if we requested to cancel the room. That is never acceptable. There is no reason for an older facility to not have a clean environment or common courtesy to knock. After providing this information to the facility they stood by their no refund policy and we were not offered any compensation. "

"We stayed in room 106, it was pretty close to the lobby and there are parking spots right in front of the rooms. They have a pool and jacuzzi. They allowed us to check out late (noon) there is a dennys just about a block away and Starbucks is right across the street. We only stayed a night but we will return! "

"The breakfast was good. "