"Long delay more than an hour before our 2 rooms were available for check in. Front desk staff were less than forthcoming with keeping us informed about what was going on, to the point of being somewhat dishonest. Disappointing. I've stayed at xyz several times in recent years. This is the first time I've considered going elsewhere."
"Amazing place, a real gem. Staff were incredible when my mum needed hospitalisation and acted with speed and care. Service of food could have been quicker as at times waited over an hour for simple dishes. But overall food is exceptional. A must stay and hope to be back."
"Clean rooms, excellent breakfast buffet, good dinner options on-site as well as coffee and cheesecake restaurant there in the lobby. Super friendly staff too. Will be back."