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Hotel Boutique Casa Carolina Santa Marta

4.0 star property
Travelers can relax on sun loungers by one of three pools after exploring Simón Bolivar Park, then take time to rejuvenate at the spa

Choose dates to view prices

Hotel Boutique Casa Carolina, near Simón Bolivar Park, offers an upscale retreat with a rooftop terrace and cafe. Guests enjoy a free full breakfast, spa services like massages and manicures, babysitting services, and can arrange boat tours or fishing excursions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
The current price is P4,324
P4,324 total
Jun 1 - Jun 2
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About this property

Hotel Boutique Casa Carolina Santa Marta

  • Upscale family-friendly hotel near Parque de los Novios
  • Located close to Tairona Gold Museum and Simón Bolivar Park, Hotel Boutique Casa Carolina Santa Marta provides free full breakfast, an airport shuttle, and a rooftop terrace. Indulge in a facial, a sports massage, and a body scrub at the onsite spa. Enjoy onsite activities like boat tours and fishing. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • 3 outdoor pools and a children's pool, along with sun loungers
    • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and tour/ticket assistance
    • Multilingual staff, wedding services, and coffee/tea in the lobby
    • A front-desk safe, meeting rooms, and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Boutique Casa Carolina Santa Marta feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets and free cribs/infant beds
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch LCD TVs with satellite channels
    • Refrigerators, tablet computers, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 2500 per stay
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Boutique Casa Carolina Santa Marta have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Boutique Casa Carolina Santa Marta?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Casa Carolina Santa Marta on Jun 1, 2026 start from P4,324, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Boutique Casa Carolina Santa Marta pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Boutique Casa Carolina Santa Marta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Casa Carolina Santa Marta?

Check-out is at noon.

Does Hotel Boutique Casa Carolina Santa Marta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40000 per vehicle applies.

Where is Hotel Boutique Casa Carolina Santa Marta located?

This family-friendly Santa Marta hotel is located by the sea, just steps from Simón Bolivar Park and Tairona Gold Museum. Santa Marta Cathedral and Parque de los Novios are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

7.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 269 out of 377 reviews
Rating 8 - Good. 80 out of 377 reviews
Rating 6 - Okay. 17 out of 377 reviews
Rating 4 - Poor. 3 out of 377 reviews
Rating 2 - Terrible. 8 out of 377 reviews

Reviews

Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and the staff were very attentive
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities
Perfect little place in Santa Martha, in downtown, walking distance to everywhere but yet not in a noisy area. Friendly staff, clean and comfortable place. Would come back when I’m in town.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Lovely place, bit underwhelmed by the breakfast choices & disappointed to find that I couldn’t smoke on the roof on my own, but nonetheless the rooms were well appointed, the location was great and the communal spaces were all delightful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit the little town, all walking distance
Stayed 1 night in Feb 2025
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the room very spacious, the beds mattress is really really hard which makes it very uncomfortable, breakfast was good but could have more options, the area around the hotel for 3 blocks is very very dirty and with lots of homeless people not nice at all to walk. The swimming pool and hotel installations are very nice looking and clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alfa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

grizel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and wonderful helpful staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful oasis in the cente of Santa Marta

Lovely room with two balconies. Very comfortable and lovely. Excellent air con and WiFi. Staff were helpful, friendly and professional. Gorgeous pool area. Location in the centre four minutes from the sea.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities
This place has a great restaurant with everything cooked perfectly nice breakfast real nice rooms good pools spa on hand nothing to complain about here and for the price one of the nicest in Santa Marta. Clean quiet great value
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Carlos was awesome so helpful and making us welcomed, great place to stay, wish we had more time to enjoy all the amenities
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite is a great space and the swimming pool is perfect. Good location and great value
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Staff excellent
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely with great facilities and friendly staff. As with lots of Santa Marta great care is required when leaving the hotel after 7.30pm, although i didn’t see or experience any issues as used taxis to get around.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Hotel Boutique Casa Carolina and the staff is fantastic and friendly. The property has some of the best rooms and overall aesthetics I have ever stayed at in a hotel. Additionally, the breakfast and dinner and bar are all convenient and exceptional.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality kind of boutique hotel. Services has been excellent. Very recommendable place. Prizes and even breakfast include
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific team and super helpful. We took taxis to leave the hotel as the street is not pleasant. Kitchen is good, spa services are excellent and the front desk staff were great about helping us find our way around. I would stay there again.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel in the old town with a historical look and feel. Room was very clean, wifi worked well, breakfast was good and everyone tried to make my stay memorable, even preparing me a sandwich for breakfast when I had a tour that started before the breakfast time. The rooms have a rustic feel (not modern), in line with the style of the hotel. The area around the hotel looks quite run down though, it only starts getting better 2 blocks away. Restaurant was good and accommodating.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked to the last minute at Casa Carolina we were treated like VIPS. Excellent customer service and superb dining choices. A shout out to José David for helping us with a tour. A big tag k you to all the staff and management for a wonderful stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional as were the staff and their helpfulness. Area surrounding hotel not very safe at night, especially for travelers not used to foreign countries.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is clean and centrally located. The staff was super helpful, and many spoke English. We got in late our first night and they helped us order food from a local restaurant that did delivery. Luz at the restaurant was great and made excellent cocktails and smoothies, which we enjoyed while we were there.
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and staff!

Great hotel! Excellent staff and hotel at a reasonable price. The three pools and courtyards are beautiful. Easy walking distance to the Malecon and other places to visit in the city center The neighborhood is relatively safe but can be a littly sketchy at night. From the outside the hotel looks modest but it's beautiful upon entering. Best breakfast I've had in many trips to South America. Highly recommend.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Kirsten Merde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with personality

Stayed at the hotel for 2 nights. Great location in the historic senter. Close to restaurants, shoping and the beach. The service at the hotel was great. They speak english. We had suit. Comfortable beds, different pillows witch is great. Had payed for a room with breakfast. You could select different dishes from a menue. Delishes. Can recomend this hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean, well-designed rooms. Both diner and breakfast were high-quality. Helpful service. We loved the different pool options, including rooftop hot tub. We were approached in a slightly threatening manner by individuals in the immediate vicinity of the hotel, who then began fighting amongst themselves. The hotel itself felt very secure, and we never felt unsafe on the hotel premises.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique and exceptional

I was referred to stay at Hotel Carolina,,and was not disappointed the whole building is unique and wonderful ,i personally loved the rooftop pool ,you will understand why,, the staff was terrific,close to everything in the Historic section and Marina ,,George V from St Petersburg Fl
Stayed 2 nights in Dec 2024