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Hotel Betania

2.5 star property
Start your day with continental breakfast then explore the historic surroundings at your leisure. Convenient services like luggage storage will make you feel right at home.

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In the Historic Center, Hotel Betania offers a warm welcome with continental breakfast, a daily manager's reception, and laundry facilities. Connect to in-room WiFi and enjoy convenient amenities like luggage storage, 24-hour front desk assistance and tour/ticket help.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
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Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 35000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Betania pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Betania?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Betania?

Check-out is at 1 PM.

Does Hotel Betania provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–8 PM on request. A fee of COP 35000 per vehicle applies.

Where is Hotel Betania located?

Located in Historic Center, this hotel is steps from Santa Marta Theater and Santa Marta Cathedral. Simón Bolivar Park and Mayorship of Santa Marta are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

8.4

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

Reviews

Verified

10/10 Excellent

VANINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great breakfast

what a lovely place, location is incredibly convenient and the Absolut highlight was the breakfast I would stay there again, just for that
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Hortencia

Absolutely do not book a room at Hotel Betania through hotels.com. They WILL NOT honor your reservation. I had confirmations of reservations and proof of payment and they refused to honor the reservation. They claim that they do not operate on hotels.com. Left me out to dry with no other option than to find somewhere else to stay. This is also on Hotels.com for advertising the hotel, when the hotel claims they do not have ads on Hotels.com.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

BRAYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal súper amable y atento
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is closed. It’s no longer doing busines

This hotel is closed. It’s no longer doing business and they will not honor your booking. I booked the room and when I showed up everything was closed in the neighboring hotel said he was not doing this anymore. He also saw my booking as the owner and would not honor it. Because it was a holiday it took hotels.com three or four hours to get me in a new place and they still have not refunded me for it.
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveré !!!

Excelente en todo sentido ... un hotel pequeño en una buena zona cerca de los sitios turísticos y gastronomía y muy cómodo ... las habitaciones muy buenas !!
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Camilo

Cómodo hotel,

Estuvo bien el hotel, las habitaciones cómodas y limpias, perfecto para pasar una estadía de pocos días, sugiero mejorar el desayuno, me pareció muy básico.
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown Santa Marta

Business trip to Santa Marta. New hotel in downtown. Very close to restaurants, bars and beach all within 2-5 minutes walking.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa marta centro

Good service, new hotel and cold AC. Close to everything in downtown area.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Under Construction - CLOSED!

The hotel is closed. That would have been nice to know before we booked it and flew all the way here...
Stayed 1 night in Jul 2017
Verified

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien placé et propre

Avons pu laisser nos bagages pendant les 3 jours ou nous etions parties à La Guajira
Verified

10/10 Excellent

Vanina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019
Verified

6/10 Okay

mirna

Liked: Staff & service, property conditions & facilities, room comfort