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Best Western Plus Santa Marta Hotel

3.5 star property
Boardwalk/promenade hotel with free breakfast and a fitness center

Choose dates to view prices

Set in Santa Marta's Historic Center, this Best Western Plus offers a refreshing outdoor pool, scenic rooftop terrace, spa services, international dishes at Blue Ribbon restaurant, and in-room WiFi. The staff is consistently praised for their helpfulness.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
The current price is P4,075
P4,075 total
Nov 18 - Nov 19

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Standard

Minibar, in-room safe, desk, laptop workspace

Room Standard

  • 27 sq m
  • Sleeps 3

View all photos for Room Standard

Minibar, in-room safe, desk, laptop workspace

Room Standard

  • 27 sq m
  • Sleeps 3

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hair dryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hair dryer
Espresso maker
  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hair dryer
Minibar
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hair dryer
Espresso maker
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hair dryer
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Microwave
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 24 No 3-65, Santa Marta, 470004

What's nearby

  • Parque de los Novios - 5 min walk - 0.4 km
  • Santa Marta Bay - 5 min walk - 0.4 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 8 min walk - 0.7 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪Tomaza Restbar - ‬5 min walk
  • ‪Juan Valdez Las Olas - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪Restaurante Medellin - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Hotel near Rodadero Beach
A free breakfast buffet, a poolside bar, and a rooftop terrace are just a few of the amenities provided at Best Western Plus Santa Marta Hotel. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, Blue Ribbon, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a 24-hour front desk
  • Concierge services, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Similar properties

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Hilton Garden Inn Santa Marta
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 819 reviews
The price is P4,452
P4,452 total
Dec 6 - Dec 7
Hilton Garden Inn Santa Marta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Does Best Western Plus Santa Marta Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on Nov 18, 2025 start from P 4,074.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Santa Marta Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Best Western Plus Santa Marta Hotel?

Check-out is at 1 PM.

Does Best Western Plus Santa Marta Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 60000 per vehicle applies.

Where is Best Western Plus Santa Marta Hotel located?

Located in Los Cocos, this hotel is within a 10-minute walk of Parque de los Novios, Santa Marta Bay, and Old San Juan de Dios Hospital Museum. Clinic El Prado and Marina Santa Marta are also within 10 minutes.

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Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 640 reviews
Rating 8 - Good. 166 out of 640 reviews
Rating 6 - Okay. 44 out of 640 reviews
Rating 4 - Poor. 14 out of 640 reviews
Rating 2 - Terrible. 19 out of 640 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around, good staff.
Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great option to stay in Santa Marta
Stayed 2 nights in May 2025

8/10 Good

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, good staff,breakfast and service.
Stayed 5 nights in Apr 2025

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities
Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Wilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay love it, personnel that work at hotel lovely set of people.
Stayed 13 nights in Mar 2025

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great, has eveything you need. The breakfast is very good. Near the historic city where there are plenty os restaurants. The staff were very kind.
Stayed 1 night in May 2025

8/10 Good

Audie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is dirty and not safe
Stayed 7 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Stayed 3 nights in Feb 2025

6/10 Okay

Dennis

Liked: Property conditions & facilities
Disliked: Cleanliness
Pretty basic room Average breakfast nothing stands out just the bare basics
Stayed 3 nights in Jun 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

The hotel and staff where amazing the staff couldn’t do enough for you the food in the hotel was great and the cocktails where to die for
Stayed 4 nights in May 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One small room without a bathroom

One small room with a shared bathroom and no parking. Too expensive for what it is offered
Stayed 2 nights in Jun 2025

10/10 Excellent

Jairzinho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and nice staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property served by awesome staff, very nice stay
Stayed 1 night in Jul 2024

10/10 Excellent

Selenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, walkable to the center of the city bus station in front. Clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Pri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay, it’s a couple minutes of walk from the marina. We loved it. Felt safe too.
Stayed 3 nights in Feb 2025

8/10 Good

guanghu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is dirty, messy and a bit unsafe.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing, Restaurant, & Cleanliness, attention to detail outstanding! Property needs attention..only behind building unit, detracts from view of Santa Marta due to homeless & trash created.
Stayed 7 nights in Apr 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as expected

Breakfast is terrible. Not warm enough and the quality was very low. Not much variety
Stayed 2 nights in Jun 2025

10/10 Excellent

Joana

Todo excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by. Will stay here again. Close to everything!
Stayed 5 nights in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
Stayed 4 nights in Dec 2024