Santa Maria della Scala

The evening adter 10pm manager on duty was very helpful!!! He was able to assist and provide everything we needed. Sorry, I don't remember his name. Thank you!

Our experience was consistent with previous reviews. Location is ideal. Easy entrance into main attraction area and with rooms off an interior courtyard property is super quiet at night. Rooftop terrace is ideal. Relaxing, great cocktails and a perfect way to end a day sightseeing in the crowds of Florence. We didn't realize the restaurant is not open for dinner. Breakfast was crowded, food ok. Overall a nice property.

we stayed from May 1 to May 4 2026. The room was clean. The hotel is next to Uffizz, a short walk to Ponte Vecchio, Piazza della Signoria, and many more. Close to awesome restaurants. We were upgraded to a suite. When we got to the room we were surprised with free tshirts. The room was a good size with separate sitting area. The shower was awesome with plenty of water pressure. Toilets flushed, no problems. The room amenities were awesome, robes, slippers, lush towels, free water, we had chocolates when we arrived to our room in the evening. The toiletries were luxury. The breakfast was good with a good selection. The staff were awesome. There were 2 issues, the view from our room but not a deal breaker. The smell coming from the bathroom, even with diffuser is very unpleasant at times. The plumbing system in Florence is old, the hotel tries its best to mask it. Air conditioning was great. The way to our room was a little confusing but we mastered it ☺️.