Very disappointed as my main holiday only to find that out of the 10 days two Saturdays wedding took place meaning that the infinity pool and bar had to close earlier. This Saturday was by far the worst as we received a letter in the room on Friday night to say the pool would be open 11.00-16.00 instead at 1.30! A member of staff cane to say it was closing at 2.00 so they could set up. Why should I be penalised having paid for my holiday and this was part and parcel of the package. If I had know that weddings took place I would never have booked the hotel. It appears that once you have your guests money you do not care. Also the party went on till 1.45 with music blasting out and I was the other side oh the venue. I rang yo complain at 12.30 and was told by reception that it would be finished at 1.00 this was clearly not the case ... also workmen working in the garden outside room at12.30am on Sunday morning.... It’s an absolute shambles and will be emailing the group MD
Reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Pet Friendly
Map
What's nearby
- Palacio de Congresos de Ibiza
- 1 min walk
- Marina Santa Eulalia
- 5 min walk
- Punta Arabi Hippy Market
- 5 min drive
- Ibiza (IBZ)
- 24 min drive
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Book online or call:
1 800 1 114 2468Deluxe Room, 1 Bedroom, Pool View, Spa Access
Room Amenities
- Sleeps 2
More detailsSuite junior, Sea View, Spa Access
Room Amenities
- Sea view
- Sleeps 3
More detailsCorner Suite, Mountain view, Spa Access
Room Amenities
- Mountain view
- Sleeps 4
More detailsSuite Cloud 9, Sea View, Spa Access
Room Amenities
- Sea view
- Sleeps 4
More detailsDreamer, Mountain View, Spa Access
Room Amenities
- Mountain view
- Sleeps 3
More detailsJunior Suite, Pool View, Spa Access
Room Amenities
- Sleeps 3
More detailsGran Corner Suite, Sea View, Spa Access
Room Amenities
- Sea view
- Sleeps 2
More detailsCloud 9 Corner Suite, Sea view, Spa Access
Room Amenities
- Sea view
- Sleeps 2
More detailsSuite presidencial, Sea View, Spa Access
Room Amenities
- Partial ocean view
- Sleeps 4
More detailsDreamer, Mountain View, Spa Access (Single Use)
Room Amenities
- Mountain view
- Sleeps 1
More detailsPremier Room, Spa Access
Room Amenities
- Sleeps 2
More detailsGarden Suite, Spa Access
Room Amenities
- Sleeps 2
More detailsCloud 9 Suite
Room Amenities
- Mountain view
- Sleeps 4
More details
About this area
Santa Eulalia del Rio
Located in Santa Eulalia del Rio, Aguas de Ibiza Grand Luxe Hotel is connected to the convention centre and on the waterfront. Those looking for an activity can check out Marina Botafoch, while everyone can enjoy the natural beauty of Talamanca Beach and Benirras Beach. Travelling with kids? Consider Ibiza Karting San Antonio, or check out an event or a game at Can Misses Football Stadium.
Visit our Santa Eulalia del Rio travel guideWhat's nearby
- Palacio de Congresos de Ibiza - 1 min walk
- Marina Santa Eulalia - 5 min walk
- Punta Arabi Hippy Market - 5 min drive
- Las Dalias Hippy Market - 5 min drive
- Golf Club Ibiza - 11 min drive
Getting around
- Ibiza (IBZ) - 24 min drive
Restaurants
- Where to eat
- Maymanta – Beachfront restaurant with a bar offering Mediterranean cuisine. Serves dinner daily.
- Alabastro – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
- Oligo Madeinterranean – Restaurant offering international cuisine. Serves breakfast daily.
- Maymanta Pisco Bar – Rooftop bar. Open daily.
About this property
Property amenities
Internet
Parking and public transport
Food and drink
Things to do
Family friendly
Conveniences
Guest services
Languages spoken
Business services
Outdoors
Spa
Accessibility
More
Room amenities
Bedroom
Bathroom
Entertainment
Food and drink
Outdoor space
More
Policies
Check-in
Check-out
Special check-in instructions
- This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
- 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Pets
- Pets are allowed for an extra charge of EUR 40 per pet, per day.
- Dogs and cats only
- 2 per room (up to 20 lb/9 kg)
- Restrictions apply
- For more information, contact the property on the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: EUR 125 per vehicle (one way)
- Self-parking fee: EUR 15 per day
- Pet fee: EUR 40 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
We should mention
Property is also known as
- Aguas Ibiza Lifestyle Hotel Santa Eulalia del Rio
- Aguas Ibiza Lifestyle Santa Eulalia del Rio
- Aguas Ibiza Lifestyle GL Small Luxury Hotel
- Aguas Ibiza Lifestyle GL Small Luxury Santa Eulalia del Rio
- Aguas Ibiza Lifestyle GL Small Luxury
- Aguas Ibiza Lifestyle GL Smal
- Aguas De Ibiza Grand Luxe
- Aguas de Ibiza Grand Luxe Hotel Hotel
- Aguas de Ibiza Grand Luxe Hotel Santa Eulalia del Rio
- Aguas de Ibiza Grand Luxe Hotel Hotel Santa Eulalia del Rio
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, it was the perfect choice for our 5 day trip to Ibiza. Staff were so good, always happy to help and great service from start to finish with the entire team. Our room was nice with a good size private balcony, really comfortable bed and a huge mirror for getting ready. Lots of wardrobe space, fridge, seating area etc. We booked the Premier room. Molten Brown toiletries which we liked. Water at turn down service. The hotel gym was perfect for us, with an outdoor decking area and everything you need for a decent holiday workout - we didn’t get time to visit the spa unfortunately but it looked really good too. The food was one of the best parts - breakfast was so good, such great choice and again staff and service were excellent. The food is light and healthy and modern. Great coffee. I would go as far as to say it’s among the best hotel breakfasts I’ve had. Eating outdoors was just so lovely in October! Poolside areas - perfect. 2 pools downstairs for families/children but very relaxed atmosphere and next to the lovely shaded bar and eating area outdoors. Upstairs on the roof, the infinity pool & lounge/bar area with the rooftop bar and chilled dance music really was the icing on the cake. Adults only on the roof, huge sun beds and fluffy white towels, great drinks menu. Then there are amazing views over sea and marina and coast, we can’t wait to go back to this hotel. We loved it!
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a grate location. It is ideal for families The staff could not have done enough for us before and during the stay
- Disliked: Property conditions & facilities
This should be rated a 4* Hotel
We felt welcome upon arrival and the check in process at the desk went well only as we entered the room we were not happy with the size. It is a bit misleading at the suite we had was long but quite narrow and the measurements they provide includes the balcony too so be wary. They were helpful in helping us move to a bigger suite but the upgrade was charged extra per night and we had to give the suite back after 3 nights as wasp rebooked. The management team could be much improved as we found everything was disorganised for example our suite was cleaned at various times in the day and a few times we found no one came until we rang and asked. soaps were not changed regularly. Room service was lengthy. Despite it claims to be child friendly the menu options were very poor and limited there is a smaller pool but it was freezing cold so our child did not even want to know. They have a nice kids club which is the only accommodating thing for children. Be wary that the spa is not permitted for any child under 12 years of age which is not mentioned anywhere. the cleanliness of the rooms generally are average. The breakfast is also not the best.You can tell they do not use the best ingredients. They staff are generally friendly but language was a bit of a barrier hence frustrating at times when they would completely miss-understand. Overall I would certainly not rate this hotel 5* it's more of a 4* and I'd say it is over-rated.
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and the room were both very good, the sunloungers were comfortable, the soft drink pricing of €5 for a coke and $4 for a water was a bit steep